Recall 10V360 affects 16 2011 Freightliner M2 trucks for headlights mounted too high. Repair is free at any franchised Freightliner dealer.
Freightliner is recalling 16 2011 M2 trucks because the headlights were mounted above the required height. The lighting defect can leave the road less illuminated or make the truck harder for other motorists to see, which raises crash risk; the dealer repair will be free once available.
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What's wrong?
The headlights on a 2011 Freightliner M2 are supposed to light the road ahead and make the truck visible to other drivers. Their height matters because the beam is aimed from a fixed point above the road surface. The lighting standard sets that position so the headlamp beam lands where it is intended.
On affected M2 trucks, the headlights sit higher than the federal lighting standard allows. The filing says the lamps measure greater than 54 inches from the road surface. When the lamp is mounted too high, its beam pattern can land outside the required range, which makes the truck noncompliant even if both headlights turn on.
An owner will not hear, smell, or feel this defect while driving. There is no warning sign before failure. The lights can appear to work normally, so the issue is confirmed by checking the truck against the recall and having the dealer correct the headlight setup.
Who's affected?
| 2011 Freightliner M2 | Headlights |
|---|---|
| Units affected | 16 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Improper headlight height can leave the road surface underlit and make the vehicle harder for other drivers to see, raising the risk of a crash. Use extra care in low light and schedule service promptly. Repair will be free at any franchised Freightliner dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Freightliner M2 is included in this recall.
- Call Freightliner customer service at 1-800-547-0712 to confirm current repair availability before scheduling.
- Contact a franchised Freightliner dealer once Freightliner confirms repair availability, and reference recall number 10V360 when you call.
- Ask the dealer to correct the headlight-height issue that can leave the road surface under-lit and make the truck harder to see.
- Bring the recall notice if you have it, and ask the dealer to confirm the repair is completed at no charge.
What happens at the repair
The filing does not identify a final repair procedure for the Freightliner M2 headlight-height issue. It says the new parts tryout for the repair was completed, but the assembly was rejected as unacceptable. Once the final dealer repair is available, a Freightliner technician will correct the headlight assembly so the lamps meet the recall requirement. The dealer repair, including parts and labor, will be free under NHTSA campaign 10V360.
Timeline
| August 2, 2010 | NHTSA published the recall |
|---|---|
| October 3, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 10V360?
Recall 10V360 covers 16 2011 Freightliner M2 trucks with headlights mounted higher than Federal Motor Vehicle Safety Standard No. 108 allows. The headlights sit more than 54 inches from the road surface, reducing proper road illumination and increasing crash risk.
What should I do if my 2011 Freightliner M2 is on this recall?
Check your VIN to confirm your specific truck is included in recall 10V360. If it is, contact a franchised Freightliner dealer and reference recall number 10V360 when you call. Freightliner customer service is also listed at 1-800-547-0712.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost to the owner. A franchised Freightliner dealer handles the recall work for included trucks, with parts and labor covered under the recall.
What is the safety risk from the headlight height issue?
The risk is reduced visibility. Headlights mounted too high do not fully illuminate the road surface and interfere with other motorists seeing the truck clearly, increasing crash risk. If your VIN is included, arrange the dealer repair before relying on the truck for normal service.
What if I bought this Freightliner M2 used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2011 Freightliner M2 is included, then call a franchised Freightliner dealer with recall number 10V360.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V360000 |
|---|---|
| Freightliner customer service | 1-800-547-0712 |
| NHTSA recall # | 10V360 |
| NHTSA recall # (full) | 10V360000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →