Recall 10V353 covers 138 2007-2010 Ford transit and shuttle buses with Ricon wheelchair lifts. Remedy materials were provided by Ricon.
Ford is recalling 138 2007-2010 Odyssey and Van Terra buses fitted with Ricon public use wheelchair lifts because the lift interlock can allow operation when the restraint buckle is not latched. During lift operation, the wheelchair can move and injure an unsecured occupant; the dealer repair will be free once available.
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What's wrong?
The affected 2007-2010 Ford Odyssey, Terra Transport, Van Terra, Odyssey Xl, Odyssey Lt, and Odyssey Xl Mpv buses use Ricon public-use wheelchair lifts. The lift has a restraint buckle, and that buckle is tied to an interlock. In normal operation, the interlock stops the lift from running unless the buckle is latched.
On these buses, the interlock does not always do that job. The lift can operate even when the restraint buckle is open. That means the lift is able to move before the buckle has confirmed that the wheelchair position is secured.
There is no warning sign before failure. The problem is in the lift control and buckle interlock behavior, so an owner or driver will not get a separate signal that the buckle check has failed.
Who's affected?
The scope spans Odyssey, Terra Transport, Van Terra, Odyssey Xl, Odyssey Lt, and Odyssey Xl Mpv across the 2007-2010 model years, all tied to adaptive/mobility equipment.
| 2009 Ford Odyssey | Equipment adaptive/mobility |
|---|---|
| 2010 GM Odyssey | Equipment adaptive/mobility |
| 2008 GM Terra Transport | Equipment adaptive/mobility |
| 2008 Ford Van Terra | Equipment adaptive/mobility |
| 2010 Ford Van Terra | Equipment adaptive/mobility |
| 2007 GM Terra Transport | Equipment adaptive/mobility |
| 2009 GM Terra Transport | Equipment adaptive/mobility |
| 2007 Ford Van Terra | Equipment adaptive/mobility |
| 2008 Ford Odyssey | Equipment adaptive/mobility |
| 2008 GM Odyssey Xl | Equipment adaptive/mobility |
| 2009 Ford Van Terra | Equipment adaptive/mobility |
| 2009 Ford Odyssey Lt | Equipment adaptive/mobility |
| 2007 Ford Odyssey | Equipment adaptive/mobility |
| 2008 GM Odyssey | Equipment adaptive/mobility |
| 2008 GM Odyssey Xl Mpv | Equipment adaptive/mobility |
| 2007 GM Odyssey Xl | Equipment adaptive/mobility |
| 2009 GM Odyssey Xl | Equipment adaptive/mobility |
| Units affected | 138 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An unsecured wheelchair can move during lift operation and injure the occupant. If your VIN is included, secure the wheelchair and occupant before using the lift, and ask the dealer for the recall instructions tied to this campaign. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2010 Ford Odyssey, Terra Transport, Van Terra, Odyssey Xl, Odyssey Lt, or Odyssey Xl Mpv bus is included in this recall.
- Watch for the owner notice mailed on October 8, 2010, and keep it with the bus service paperwork.
- Call Ricon customer service at 1-800-322-2884 to request the warning decal and DVD training aid for the wheelchair-lift restraint-buckle interlock.
- Reference recall number 10V353 when you call about the Ford bus.
- Secure the wheelchair occupant's restraint buckle before lift operation and follow the training aid instructions until the decal and training material are in place.
What happens at the repair
The filing says Ricon, the wheelchair lift supplier, handles the remedy for this campaign. The remedy described is a warning decal and a DVD-based training aid for the public-use lift restraint buckle interlock. A Ford service desk can help route the campaign through the lift supplier and confirm the correct materials for your bus. The final dealer remedy is free once available, and parts and labor are covered under the recall.
Timeline
| July 30, 2010 | NHTSA published the recall |
|---|---|
| October 8, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V353?
Recall 10V353 covers 138 2007-2010 Ford Odyssey, Terra Transport, Van Terra, Odyssey Xl, Odyssey Lt, and Odyssey Xl Mpv buses with Ricon public-use wheelchair lifts. The lift restraint buckle interlock can fail, letting the lift operate when the buckle is not latched.
What should I do if my 2007-2010 Ford Odyssey, Terra Transport, Van Terra, Odyssey Xl, Odyssey Lt, or Odyssey Xl Mpv is on this recall?
Check your VIN to confirm your specific bus is included in recall 10V353. If it is, contact Ricon customer service at 1-800-322-2884 and reference recall 10V353. Ricon handles the remedy for this campaign.
Is the recall repair free?
Yes. The recall remedy is free. For this campaign, Ricon provides affected owners with a warning decal and DVD-based training aid, and Turtle Top identified Ricon as the remedy contact for affected buses.
What is the safety risk?
The risk is occupant injury during wheelchair lift operation. If the restraint buckle is not latched and the interlock does not stop the lift, the wheelchair can move while the lift operates and the unsecured occupant can be injured.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V353000 |
|---|---|
| Ford customer service | 1-800-322-2884 |
| NHTSA recall # | 10V353 |
| NHTSA recall # (full) | 10V353000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →