Recall 10V351 affects 1,167 2008-2010 Eldorado motorhomes with Ricon wheelchair lifts that operate with an unlatched restraint buckle. Ricon provides the remedy.
Eldorado is recalling 1,167 2008-2010 Aerotech, Transtech, Aerolite, Aero Elite, and Versa Shuttle motorhomes fitted with Ricon public-use wheelchair lifts. The lift can operate when the restraint buckle is not latched, allowing the wheelchair to move during lift operation and injure the occupant; the Eldorado dealer repair will be free once available.
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What's wrong?
The Ricon public-use wheelchair lift on these 2008-2010 Eldorado Aero Elite, Aerolite, Aerotech, Transtech, and Versa Shuttle motorhomes uses a restraint buckle as part of its safety system. The buckle is meant to latch before the lift operates. Its interlock is the electrical lockout that tells the lift controls the restraint is secured.
In the recalled motorhomes, that interlock does not work as intended. The lift can run even when the restraint buckle is not latched, so the lift is no longer waiting for the buckle signal before moving. The filing does not identify a separate root cause beyond the faulty buckle interlock operation.
An owner or operator should not count on a visible cue before the defect matters. There is no warning sign before failure. Before using the lift, confirm the restraint buckle is latched and have the recall repair handled by an Eldorado dealer.
Who's affected?
Covers Aerotech, Transtech, Aerolite, Aero Elite, and Versa Shuttle buses across 2008, 2009, and 2010, all tied to adaptive and mobility equipment.
| 2008 Eldorado Aerotech | Equipment adaptive/mobility |
|---|---|
| 2008 Eldorado Transtech | Equipment adaptive/mobility |
| 2010 Eldorado Aerotech | Equipment adaptive/mobility |
| 2008 Eldorado Aerolite | Equipment adaptive/mobility |
| 2009 Eldorado Aerolite | Equipment adaptive/mobility |
| 2010 Eldorado Aerolite | Equipment adaptive/mobility |
| 2009 Eldorado Aero Elite | Equipment adaptive/mobility |
| 2008 Eldorado Versa Shuttle | Equipment adaptive/mobility |
| 2010 Eldorado Versa Shuttle | Equipment adaptive/mobility |
| 2009 Eldorado Transtech | Equipment adaptive/mobility |
| 2009 Eldorado Versa Shuttle | Equipment adaptive/mobility |
| 2009 Eldorado Aerotech | Equipment adaptive/mobility |
| 2008 Eldorado Aero Elite | Equipment adaptive/mobility |
| 2010 Eldorado Transtech | Equipment adaptive/mobility |
| 2010 Eldorado Aero Elite | Equipment adaptive/mobility |
| Units affected | 1,167 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An unsecured wheelchair can move during lift operation, which puts the occupant at risk of injury. Before using the lift, make sure the wheelchair and occupant are secured according to the vehicle and lift instructions. Repair will be free at any franchised Eldorado dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2010 Eldorado Aerotech, Transtech, Aerolite, Aero Elite, or Versa Shuttle is included in this recall.
- Contact Eldorado or Ricon customer service at 800-322-2884 to ask for the warning decal and DVD training aid for the wheelchair-lift buckle interlock.
- Reference recall number 10V351 when you call so customer service can match the correct wheelchair-lift campaign.
- Confirm the restraint buckle is latched before every lift cycle; this recall concerns a lift interlock that can allow operation when the buckle is open.
- Avoid using the wheelchair lift with an unsecured occupant until the recall training and warning-decal guidance are in place.
What happens at the repair
The known remedy is not a parts replacement. Eldorado worked with Ricon, the lift supplier, for this campaign. Once the remedy is available through the dealer process, an Eldorado technician handles the recall materials from Ricon: a warning decal and a DVD based training aid for the public use wheelchair lift. The recall remedy is free once available. The filing does not give a separate labor time, so ask the service desk what visit time to expect when you schedule.
Timeline
| July 27, 2010 | NHTSA published the recall |
|---|---|
| August 15, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V351?
Recall 10V351 covers 1,167 2008-2010 Eldorado Aerotech, Transtech, Aerolite, Aero Elite, and Versa Shuttle vehicles fitted with Ricon public-use wheelchair lifts. The restraint-buckle interlock can fail to stop lift operation when the buckle is unlatched, creating injury risk for an unsecured occupant.
What should I do if my 2008-2010 Eldorado Aerotech, Transtech, Aerolite, Aero Elite, or Versa Shuttle is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 10V351. If it is, contact an Eldorado dealer or Ricon customer service at 800-322-2884 and reference recall 10V351. The remedy includes a warning decal and DVD-based training aid.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 10V351, Ricon handles the remedy for Eldorado and provides the warning decal and DVD-based training aid free of charge.
What is the safety risk?
The safety risk is occupant injury during wheelchair-lift operation. If the restraint buckle is not latched and the interlock fails to stop the lift, the wheelchair can move while the lift operates and an unsecured occupant can be injured.
What if I bought this Eldorado vehicle used?
The free recall remedy still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your 2008-2010 Eldorado Aerotech, Transtech, Aerolite, Aero Elite, or Versa Shuttle is included, then reference recall 10V351 when you contact the dealer or Ricon.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V351000 |
|---|---|
| Eldorado customer service | 800-322-2884 |
| NHTSA recall # | 10V351 |
| NHTSA recall # (full) | 10V351000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →