Campaign 10V341 Posted July 27, 2010 5,743 units

2007-2011 Western Star Recall 10V341: Grid Heater Short

Recall 10V341 covers 5,743 2007-2011 Western Star heavy trucks for intake air grid heater short circuits. Repair is free through authorized repair facilities.

Western Star recall 10V341 covers 5,743 2007-2011 heavy trucks, including 4900 models, equipped with specific MBE900 EPA04 and EPA07 engines. The intake air grid heater can overheat, short circuit, and raise the risk of a vehicle fire and injury to occupants; the Western Star dealer repair will be free once available.

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What's wrong?

The intake air grid heater on the 2007-2011 heavy trucks in this recall sits in the engine's air intake path. Its job is to warm incoming air before it reaches the diesel engine, which helps the engine start and run in cold conditions. On affected trucks with MBE900 EPA04 and EPA07 engines, that heater is part of the engine and cooling system.

The problem is inside the heater. Excessive internal temperature can cause the intake air grid heater to short circuit, which means electrical current travels through the wrong path instead of through the heater element as designed. When that happens, the heater can fail and no longer do its job in the intake system.

There is no warning sign before failure. An owner is not told to watch for a sound, smell, warning light, or change in how the truck drives before the heater shorts and stops working.

Who's affected?

The scope spans multiple heavy-truck lines across the listed model years, all tied to engine and engine-cooling equipment.

2007 Western Star 4900 Engine and engine cooling
2010 Western Star 4900 Engine and engine cooling
2011 Sterling Acterra Engine and engine cooling
2007 Sterling Acterra Engine and engine cooling
2008 Sterling 7500 Engine and engine cooling
Units affected5,743

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

A short-circuited grid heater creates a fire risk and can injure occupants. Schedule the recall repair when the repair opens, and stop using the vehicle if you notice smoke, a burning smell, or electrical trouble. Repair will be free at any franchised Western Star dealer once available.

What should I do?

  1. Check your VIN to confirm whether your 2007-2011 Western Star 4900 or listed model, Acterra, 7500, 8500, 9500, S2, M2, Fld, Columbia, Century, or Cascadia, is included in this recall.
  2. Wait for the Western Star owner letter before scheduling the free repair.
  3. Call Western Star customer service at 1-800-547-0712 with questions and reference recall number 10V341 when you call.
  4. Ask the dealer or Detroit Diesel authorized repair facility about the intake air grid heater repair that fixes the short-circuit and fire risk.
  5. Bring the recall notice to the repair appointment if Western Star has mailed one.

What happens at the repair

Because the remedy status is not listed as available, treat the dealer work as pending until Western Star or the service facility confirms scheduling for your VIN. The repair is handled through Detroit Diesel Corporation authorized repair facilities, where a technician addresses the intake air grid heater short circuit condition described in recall 10V341. The final dealer repair will be free once available, with parts and labor covered under the recall. Use your VIN when you contact the dealer or authorized repair facility so they can confirm the exact truck and repair path.

Timeline

July 27, 2010 NHTSA published the recall
July 29, 2011 Owner notification mailed

Frequently asked questions

What is recall 10V341?

Recall 10V341 covers 5,743 2007-2011 Western Star heavy trucks with specific MBE900 EPA04 and EPA07 engines. The intake air grid heater can short circuit and fail from excessive internal temperatures, creating fire and injury risk. Authorized Detroit Diesel repair facilities perform the recall repair for free.

What should I do if my 2007-2011 Western Star heavy truck is on this recall?

Check your VIN to confirm your specific truck is included in recall 10V341. If it is, contact a franchised Western Star dealer or an authorized Detroit Diesel repair facility and reference recall number 10V341. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the recall remedy says dealers will repair the affected vehicles free of charge. Repairs are performed by Detroit Diesel Corporation authorized repair facilities.

What is the safety risk?

The safety risk is vehicle fire and injury to occupants. The defect involves the intake air grid heater, which can short circuit and fail after excessive internal temperatures. If your VIN is included, arrange the free repair before putting the truck back into regular service.

What if I bought this Western Star truck used?

The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific truck is included, then call a Western Star dealer or Detroit Diesel authorized repair facility with recall number 10V341.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/10V341000
Western Star customer service1-800-547-0712
NHTSA recall #10V341
NHTSA recall # (full)10V341000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →