Recall 10V299 affects 15 2010-2011 Blue Bird All American buses for a driver-seat shock defect. Repair is free at any franchised Blue Bird dealer.
Blue Bird is recalling 15 2010-2011 All American non-school buses because the driver's seat shock damper can break, letting the seat drop to the floor without warning. If that happens while the bus is moving, the driver can lose control, and the Blue Bird dealer repair will be free once available.
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What's wrong?
The driver seat shock damper on 2010-2011 Blue Bird All American non school buses is part of the seat assembly. Its job is to control the seat's up-and-down movement so the driver stays at the set height while the bus is being driven. When it works correctly, the seat does not drop suddenly under the driver.
In this recall, the shock damper in the driver's seat can break. Once it breaks, the seat is no longer held in its normal position and the driver's seat can unexpectedly drop to the floor. That sudden drop changes the driver's body position at the controls and forces the driver to react while operating the bus.
There is no warning sign before failure. The recall summary says the seat can drop without warning, so an owner or driver should not expect a noise, warning light, or gradual change in seat feel before the damper breaks.
Who's affected?
The 2010 and 2011 All American listings point to the same seat assembly component.
| 2010 Blue Bird All American | seat assembly |
|---|---|
| 2011 Blue Bird All American | seat assembly |
| Units affected | 15 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A seat shock failure while the All American bus is in operation can cause the driver to lose vehicle control, which increases crash risk. There is no warning sign listed for this recall, so schedule the recall repair promptly. Repair will be free at any franchised Blue Bird dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2011 Blue Bird All American is included in this recall.
- Contact Blue Bird customer service at 1-478-822-2242 for repair instructions because the recall filing does not list an open remedy status.
- Ask which franchised Blue Bird service location can inspect and replace the driver seat shock that can let the seat drop without warning.
- Bring the recall notice if Blue Bird mailed one. If not, reference recall number 10V299 when you call.
- Avoid operating the bus until Blue Bird or the service location confirms the seat shock has been inspected or replaced.
What happens at the repair
The known remedy is a seat shock replacement as needed. When the repair is open, a Blue Bird technician checks the driver's seat shock damper and replaces the seat shock if it needs replacement. The dealer repair will be free once available, with parts and labor covered under the recall. The filing says the safety recall began on August 16, 2010, but the remedy status in this input is not listed as available, so do not assume scheduling from this section alone.
Timeline
| June 29, 2010 | NHTSA published the recall |
|---|---|
| August 20, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V299?
Recall 10V299 covers 15 2010-2011 Blue Bird All American non-school buses with a driver's seat shock damper that can break and let the seat drop to the floor without warning. Blue Bird will replace the seat shock as needed.
What should I do if my 2010-2011 Blue Bird All American is on this recall?
Check your VIN to confirm your specific bus is included in recall 10V299. If it is, contact a franchised Blue Bird dealer or Blue Bird at 1-478-822-2242 to arrange the seat shock inspection and replacement. The recall repair began on August 16, 2010.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. Blue Bird will replace the affected driver's seat shock as needed through its recall repair process.
What is the safety risk?
The driver's seat can drop to the floor without warning if the shock damper breaks. If that happens while the bus is in operation, the driver can lose control of the vehicle, increasing crash risk.
What warning signs should I watch for?
There is no warning sign before the seat drops. The recall filing says the driver's seat shock damper can break and allow the seat to unexpectedly fall to the floor, so VIN confirmation and dealer repair are the practical next steps.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V299000 |
|---|---|
| Blue Bird customer service | 1-478-822-2242 |
| NHTSA recall # | 10V299 |
| NHTSA recall # (full) | 10V299000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →