Recall 10V298 affects 1,542 2010-2011 Blue Bird Vision and All American school buses for a seat-shock defect. Free repair at a franchised Blue Bird dealer.
Blue Bird is recalling 1,542 2010-2011 Vision and All American school buses because the driver's seat shock damper can break and let the seat drop to the floor without warning. If that happens while the bus is moving, the driver can lose control, and the Blue Bird dealer repair will be free once available.
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What's wrong?
The driver's seat shock damper on 2010-2011 Blue Bird Vision and All American school buses is part of the seat support system. It helps control the seat's up-and-down movement so the driver's position stays steady instead of bouncing or dropping while the bus is in use. That steady position matters because the driver needs a consistent reach to the pedals, steering wheel, and mirrors.
On affected buses, the shock damper can break. When it breaks, the driver's seat can unexpectedly drop all the way to the floor. The filing does not identify a separate cause beyond the failed damper, so the important point for an owner or fleet manager is the part itself: the seat support can stop holding the driver at the set height.
There is no warning sign before failure. The seat can drop suddenly, so a driver is not given a prior symptom to report before the damper breaks.
Who's affected?
Spans the Vision and All American bus lines across the 2010 and 2011 model years, with the same seat assembly component.
| 2010 Blue Bird Vision | seat assembly |
|---|---|
| 2011 Blue Bird All American | seat assembly |
| 2010 Blue Bird All American | seat assembly |
| 2011 Blue Bird Vision | seat assembly |
| Units affected | 1,542 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the seat shock fails while the bus is operating, the driver can lose control, increasing crash risk. Schedule the recall repair promptly, and have drivers report any seat movement that feels abnormal before the bus stays in service. Repair will be free at any franchised Blue Bird dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2011 Blue Bird Vision or All American school bus is included in this recall.
- Contact Blue Bird customer service at 1-478-822-2242 to confirm the current repair path for the seat-shock replacement.
- Reference recall number 10V298 when you call or when the bus is reviewed for service.
- Inspect the driver's seat before use and remove the bus from service if the seat drops, feels unstable, or the shock damper is broken.
- Arrange service for the driver-seat shock damper, the part that can break and let the seat drop to the floor without warning.
What happens at the repair
At the dealer, a Blue Bird technician checks the driver's seat shock damper and replaces the seat shock as needed. The recall notice says the safety recall began on August 20, 2010, and Blue Bird notified owners. If your bus still needs this recall work, the dealer repair will be free once parts and scheduling are available. Confirm parts status with the Blue Bird service desk before scheduling.
Timeline
| June 29, 2010 | NHTSA published the recall |
|---|---|
| August 16, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V298?
Recall 10V298 covers 1,542 2010-2011 Blue Bird Vision and All American school buses with a driver's seat shock damper that can break. If it breaks while the bus is in operation, the seat can drop without warning and the driver can lose control. Blue Bird replaces the seat shock as needed for free.
What should I do if my 2010-2011 Blue Bird Vision or All American bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 10V298. If it is, contact a Blue Bird dealer or authorized service center and ask for the driver's seat shock inspection and replacement. Reference recall number 10V298 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Blue Bird replaces the driver's seat shock as needed for this recall. Ask the dealer or authorized service center to confirm the recall work before the appointment.
What is the safety risk?
The safety risk is loss of control if the driver's seat shock damper breaks while the bus is moving. The seat can drop to the floor without warning. If your VIN is included, arrange the free seat shock repair through a Blue Bird dealer or authorized service center.
What warning signs should I watch for?
There is no warning sign before the driver's seat drops. The recall filing says the seat shock damper can break without warning, so the VIN check matters. If your bus is included, schedule the free inspection and replacement instead of waiting for a symptom.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V298000 |
|---|---|
| Blue Bird customer service | 1-478-822-2242 |
| NHTSA recall # | 10V298 |
| NHTSA recall # (full) | 10V298000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →