Recall 10V292 affects 2 2011 Thomas Built Buses Hdx school buses with misaligned seat cushion locks. Repair is free at a franchised dealer.
Thomas Built Buses is recalling 2 2011 Hdx school buses because seat cushion locking mechanisms were misaligned during assembly, leaving the buses out of compliance with school bus passenger seating and crash protection rules. In a crash, a seat cushion can detach and increase injury risk to occupants; the dealer repair will be free once available.
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What's wrong?
The passenger seat cushion on a 2011 Thomas Built Buses Hdx school bus is not just padding. It sits on a frame with a locking mechanism that keeps the cushion aligned and secured, so the seat can perform as part of the bus passenger seating and crash protection system.
On the recalled buses, the seat cushion locking mechanisms were misaligned during vehicle assembly. That means the cushion lock was not positioned the way the seat manufacturer designed it to be. Because the lock alignment is part of the seating system, the buses do not meet Federal Motor Vehicle Safety Standard No. 222 for school bus passenger seating and crash protection.
There is no warning sign before failure. This is a seat assembly issue, not a running or braking symptom an owner or fleet operator would notice while driving.
Who's affected?
| 2011 Thomas Built Buses Hdx | seat assembly |
|---|---|
| Units affected | 2 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
In a crash, the seat cushion can detach from the seat, increasing injury risk for bus occupants. Until the repair is available, confirm the VIN and ask the dealer when service opens. Repair will be free at any franchised Thomas Built Buses dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Thomas Built Buses Hdx is included in this recall.
- Contact Thomas Built Buses at 1-310-984-3900 to confirm whether the free seat-cushion-lock repair is open for your bus.
- Reference recall number 10V292 when you call or speak with a franchised Thomas Built Buses dealer.
- Bring the owner notice if you have it, so the service desk can match the bus to the seat-cushion locking mechanism repair.
- Avoid carrying passengers until Thomas Built Buses confirms the seat-cushion locking mechanisms are repaired.
What happens at the repair
At the dealer, a Thomas Built Buses technician checks the school bus seat cushion locking mechanisms and corrects the misalignment from assembly. The source remedy says owners were to be notified and the buses repaired free of charge, with the recall expected to begin during July 2010. Because the current remedy status is not listed as available, confirm the repair path with the dealer before scheduling. The final dealer repair will be free once available.
Timeline
| June 29, 2010 | NHTSA published the recall |
|---|---|
| June 30, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V292?
Recall 10V292 covers 2 2011 Thomas Built Buses Hdx school buses with seat cushion locking mechanisms that were misaligned during assembly. In a crash, the seat cushion can detach from the seat and increase injury risk for bus occupants. The repair is free.
What should I do if my 2011 Thomas Built Buses Hdx is on this recall?
Check your VIN to confirm the bus is included in recall 10V292. If it is, contact a franchised Thomas Built Buses service location and reference recall 10V292. The seat cushion locking mechanism repair is free.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and the recall remedy states the affected buses will be repaired free of charge. A Thomas Built Buses service location can confirm the repair path for recall 10V292.
What is the safety risk?
The safety risk in recall 10V292 is crash protection for school bus passengers. If the seat cushion detaches from the seat during a crash, bus occupants face an increased risk of injury. The free repair corrects the seat cushion locking mechanism alignment.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V292000 |
|---|---|
| Thomas Built Buses customer service | 1-310-984-3900 |
| NHTSA recall # | 10V292 |
| NHTSA recall # (full) | 10V292000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →