Recall 10V279 covers 1,020 2007-2009 Starcraft Allstar buses with Ricon wheelchair lifts that can overrun floor level. Repairs are free through authorized Ricon dealers.
Starcraft is recalling 1,020 2007-2009 Allstar shuttle buses under recall 10V279 because software in certain Ricon wheelchair lifts can let the platform travel past the vehicle floor level. The overrun can leave the platform stopped at a 15-20 degree angle, increasing the risk that a wheelchair user tips over or a standing rider falls; the dealer repair will be free once available.
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What's wrong?
On 2007-2009 Starcraft Allstar shuttle buses, the affected part is the wheelchair lift control system for certain Ricon S Series and K Series L-model lifts. The lift raises a wheelchair platform from ground level to the bus floor, and the floor level limit switch tells the system when the platform has reached the correct height.
The defect is in the software that controls the lift's "up" function. If the operator releases the up button before the floor level limit switch activates, the lift does not stop as intended. It keeps traveling upward and passes the normal floor-level cut-off point.
An owner or operator would notice the problem during lift use, when the platform continues upward after the up button is released. There is no warning sign before failure.
Who's affected?
Covers the 2007-2009 Allstar model years and centers on adaptive/mobility equipment.
| 2009 Starcraft Allstar | Equipment adaptive/mobility |
|---|---|
| 2008 Starcraft Allstar | Equipment adaptive/mobility |
| 2007 Starcraft Allstar | Equipment adaptive/mobility |
| Units affected | 1,020 |
The model year narrows the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
When the wheelchair lift platform overruns the vehicle floor and stops at an angle, a wheelchair user can tip over and a person standing on the platform can fall, increasing injury risk. Use the lift only as instructed in the Ricon operating bulletin and training aid. Repair will be free at any franchised Starcraft dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2009 Starcraft Allstar is included in this recall.
- Contact Starcraft or Ricon for the current repair status, since the source filing says the software solution was still under investigation.
- Follow the Ricon operating bulletin and DVD training aid before using the S Series or K Series wheelchair lift.
- Ask an authorized Ricon dealer about the free software repair that addresses the lift continuing upward past floor level.
- Reference recall number 10V279 when you call about the wheelchair-lift repair.
What happens at the repair
At the dealer, a Starcraft technician handles the wheelchair lift recall at no cost. The final software repair was still under investigation in the remedy record, so the known interim step is owner training: Ricon provides a bulletin on proper wheelchair lift operation and ships a DVD-based training aid at no cost. Once the software repair is available, the dealer repair is free under the recall. The safety recall began on November 12, 2010.
Timeline
| June 21, 2010 | NHTSA published the recall |
|---|---|
| November 12, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V279?
Recall 10V279 covers 1,020 2007-2009 Starcraft Allstar shuttle buses with certain Ricon S Series and K Series L-model wheelchair lifts. The lift software can let the platform travel above floor level after the up button is released, creating a fall or tip-over risk.
What should I do if my 2007-2009 Starcraft Allstar is on this recall?
Check your VIN to confirm your specific shuttle bus is included in recall 10V279. If it is, contact a franchised Starcraft dealer or authorized Ricon dealer and reference recall 10V279. Ask for the recall remedy and any lift-operation instructions tied to your VIN.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost, and Starcraft's filing says authorized Ricon dealers perform the wheelchair-lift repair free of charge. The filing also says Ricon provided owner instructions and a DVD-based training aid at no cost.
What is the safety risk with recall 10V279?
The risk is a wheelchair-lift platform that travels past the vehicle floor level and stops at a 15-20 degree angle. A wheelchair user can tip over, and a person standing on the platform can fall, creating an injury risk.
What if I bought this Starcraft Allstar used?
The free recall remedy still follows the vehicle. Used ownership does not remove the manufacturer's recall obligation. Check your VIN, then call a franchised Starcraft dealer or authorized Ricon dealer with recall 10V279 so the service desk can confirm the remedy path for your bus.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V279000 |
|---|---|
| Starcraft customer service | 1-818-267-3000 |
| NHTSA recall # | 10V279 |
| NHTSA recall # (full) | 10V279000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →