Recall 10V278 affects 1,020 2007-2009 Starcraft Allstar buses because the lift restraint belt can appear latched. Ricon provides the remedy free.
Starcraft is recalling 1,020 2007-2009 Allstar shuttle buses fitted with Ricon public-use lifts because the restraint belt can look latched even when the buckle is not fully engaged. If the lift operates with an occupant on the platform, the user faces an injury risk, and the Starcraft dealer repair will be free once available.
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What's wrong?
The wheelchair lift restraint belt on 2007-2009 Starcraft Allstar shuttle buses is supposed to act as an interlock. The lift should stay still unless the belt tongue is fully seated and latched in the buckle, which helps keep an occupant restrained on the platform before the lift moves.
On affected buses, the Ricon public-use lift buckle can accept the belt tongue without the latch fully engaging. From the operator's position, the belt can look closed even though the locking mechanism has not actually caught. Because the lift reads the belt as latched, the platform can operate with a person on it while the restraint is not secured.
There is no warning sign before failure. The practical clue is the belt tongue looking latched without a firm locked engagement, so the operator needs to verify the latch is fully caught before using the lift.
Who's affected?
The same adaptive mobility equipment component is tied to all three listed Allstar model years.
| 2007 Starcraft Allstar | Equipment adaptive/mobility |
|---|---|
| 2009 Starcraft Allstar | Equipment adaptive/mobility |
| 2008 Starcraft Allstar | Equipment adaptive/mobility |
| Units affected | 1,020 |
The year and model narrow the recall, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A lift that moves while the restraint belt is not properly buckled can injure the person using the lift. Keep the restraint belt properly buckled whenever the lift is in use, and stop using the lift if the belt or lift movement does not feel right. Repair will be free at any franchised Starcraft dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2009 Starcraft Allstar is included in this recall.
- Contact a franchised Starcraft dealer or Starcraft customer service for current instructions on the Ricon public-use lift campaign.
- Reference recall number 10V278 when you call, and ask whether Ricon will handle the warning decal and DVD-based operator training.
- Follow Ricon's lift-belt instructions before using the lift, including confirming the restraint belt tongue is fully engaged and latched before the platform moves.
- Keep the recall notice with the bus service records if Starcraft or Ricon mailed one.
What happens at the repair
Starcraft is coordinating this campaign with Ricon, and Ricon performs the remedy for the wheelchair lift restraint belt issue. The remedy described in the recall is a warning decal and a DVD based training aid that shows operators how to confirm the restraint belt tongue is fully engaged in the buckle before the lift runs with a passenger on the platform. The final service remedy will be free once available.
Timeline
| June 21, 2010 | NHTSA published the recall |
|---|---|
| November 12, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V278?
Recall 10V278 covers 1,020 2007-2009 Starcraft Allstar shuttle buses equipped with Ricon public-use lifts. The lift restraint belt can look latched without fully engaging, allowing the lift to operate with an occupant on the platform. Starcraft and Ricon provide the recall remedy at no cost.
What should I do if my 2007-2009 Starcraft Allstar is on this recall?
Check your VIN to confirm your specific bus is included in recall 10V278. If it is, contact a franchised Starcraft service center or Ricon to get the warning decal and DVD-based training aid for the lift campaign. Reference recall number 10V278 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For this campaign, Starcraft worked with Ricon, and Ricon provides the warning decal and DVD-based training aid for the affected public-use lift.
What is the safety risk?
The safety risk is injury to the lift user. If the restraint belt tongue is inserted without fully latching, the belt can look buckled while the lift still operates with an occupant on the platform. The remedy adds warning information and training for proper belt use.
What if I bought this Starcraft Allstar used?
The recall still follows the bus, not the first owner. Check your VIN to confirm whether your specific 2007-2009 Starcraft Allstar is included. If it is, contact a franchised Starcraft service center or Ricon and reference recall number 10V278.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V278000 |
|---|---|
| Starcraft customer service | 1-818-267-3000 |
| NHTSA recall # | 10V278 |
| NHTSA recall # (full) | 10V278000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →