Recall 10V269 affects 14 2009-2010 Pierce Velocity, Arrow Xt, and Quantum emergency vehicles for rear brake slack-adjuster interference. Free repair at a Pierce dealer.
Pierce is recalling 14 2009-2010 Velocity, Arrow Xt, and Quantum emergency vehicles because the rear brake slack adjusters can interfere with automatic tire chain brackets. That contact can compromise braking and cause a crash without warning; the Pierce dealer repair will be free once available.
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What's wrong?
The rear brake automatic slack adjuster on 2009-2010 Pierce Velocity, Arrow Xt, and Quantum emergency vehicles is part of the air brake system. Its job is to keep the rear brake linkage adjusted as the brake linings wear, so the brake mechanism keeps the proper amount of travel when air pressure applies the brakes.
On affected vehicles, the rear slack adjuster can reach the automatic tire chain bracket near the end of its travel. The issue is physical interference: as slack adjuster movement changes during normal brake operation, the adjuster contacts the bracket instead of moving with clear space around it. That contact puts the brake linkage and tire-chain bracket in conflict in a location that needs free movement.
Pierce did not list an owner warning sign before this interference occurs. There is no warning sign before failure.
Who's affected?
Spans Velocity, Arrow Xt, and Quantum trucks from the 2009 and 2010 model years, all involving the same brake system.
| 2009 Pierce Velocity | brake system |
|---|---|
| 2010 Pierce Velocity | brake system |
| 2009 Pierce Arrow Xt | brake system |
| 2010 Pierce Arrow Xt | brake system |
| 2009 Pierce Quantum | brake system |
| 2010 Pierce Quantum | brake system |
| Units affected | 14 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the automatic tire chain bracket interferes with the brake system, braking capability can be compromised and a crash can occur without warning. There is no warning sign before this failure, so drive cautiously and schedule service promptly. Repair will be free at any franchised Pierce dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2010 Pierce Velocity, Arrow Xt, or Quantum emergency vehicle is included in this recall.
- Contact Pierce customer service at 1-920-832-3000 to confirm the current repair path before scheduling service.
- Ask a franchised Pierce dealer about the free automatic tire-chain bracket repair that prevents interference with the rear brake slack adjusters.
- Bring the recall notice if Pierce mailed one. If not, reference recall number 10V269 when you call.
- Keep the vehicle out of service until Pierce or the dealer confirms whether the brake slack adjuster and tire-chain bracket interference has been repaired.
What happens at the repair
At the dealer, a Pierce technician installs a new automatic tire chain bracket so the rear brake slack adjuster has the clearance the recall requires. The source remedy lists this repair as free of charge and said the safety recall was expected to begin during July 2010. If the dealer confirms the campaign is open for your VIN, parts and labor are covered. Ask the service desk to document the bracket replacement on the repair order.
Timeline
| June 16, 2010 | NHTSA published the recall |
|---|---|
| June 30, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V269?
Recall 10V269 covers 14 2009-2010 Pierce Velocity, Arrow Xt, and Quantum emergency vehicles with rear brake slack adjusters that can contact the automatic tire chain brackets near full stroke. Pierce dealers will install a new automatic tire chain bracket for free.
What should I do if my 2009-2010 Pierce Velocity, Arrow Xt, or Quantum is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 10V269. If it is, contact a franchised Pierce dealer to schedule installation of the new automatic tire chain bracket. Reference recall number 10V269 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Pierce will install the new automatic tire chain bracket free of charge at a franchised Pierce dealer.
What is the safety risk?
The safety risk is reduced brake capability if the rear brake slack adjuster interferes with the automatic tire chain bracket. Pierce's filing says a crash can occur without warning. The dealer repair replaces the bracket for free to remove the interference point.
What warning signs should I watch for?
There is no warning sign before failure in Pierce's recall filing. If your VIN is included, arrange the free dealer repair and tell the service desk the issue involves rear brake slack adjusters contacting the automatic tire chain brackets.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V269000 |
|---|---|
| Pierce customer service | 1-920-832-3000 |
| NHTSA recall # | 10V269 |
| NHTSA recall # (full) | 10V269000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →