Recall 10V263 covers 760 2007-2010 Coach & Equipment Phoenix shuttle buses with Ricon lift restraint belts. Contact Ricon for warning decals and training.
Coach & Equipment is recalling 760 2007-2010 Phoenix shuttle buses fitted with Ricon public-use lifts because the lift restraint belt can look latched without fully locking. If the lift operates with an occupant on the platform, that person faces injury, and the dealer repair will be free once available.
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What's wrong?
The Ricon public use lift on 2007-2010 Coach & Equipment Phoenix buses is the mobility lift used to raise and lower a passenger on a platform. Its restraint belt is supposed to work like a safety interlock. The lift should stay disabled unless the belt tongue is fully inserted and locked into the buckle.
On affected buses, the belt tongue can be pushed into the buckle without engaging the latch. That makes the belt look fastened when it is not actually locked. Because the lift reads the belt as latched, the operator can run the platform with an occupant on it even though the restraint belt is not secured.
There is no warning sign before failure. The key problem is that the buckle can appear latched, so the operator needs the recall repair rather than relying on a visual check alone.
Who's affected?
Covers one Phoenix model line across 4 model years, all tied to the same adaptive mobility equipment category.
| 2008 Coach & Equipment Phoenix | Equipment adaptive/mobility |
|---|---|
| 2010 Coach & Equipment Phoenix | Equipment adaptive/mobility |
| 2007 Coach & Equipment Phoenix | Equipment adaptive/mobility |
| 2009 Coach & Equipment Phoenix | Equipment adaptive/mobility |
| Units affected | 760 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A lift that moves while the restraint belt is not properly buckled creates an injury risk for the lift user. Use the restraint belt every time and confirm it is buckled before operating the lift. Repair will be free at any franchised Coach & Equipment dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2010 Coach & Equipment Phoenix is included in this recall.
- Review the Coach & Equipment or Ricon recall notice before operating the public-use lift with passengers.
- Contact Coach & Equipment customer service and reference recall number 10V263 when you ask for the Ricon warning decal and training DVD.
- Use the decal and training DVD to verify the Ricon lift restraint belt is fully latched before the lift moves with an occupant on the platform.
- Keep passengers off the lift until the operator understands the belt-latching check in the recall instructions.
What happens at the repair
For this campaign, Coach & Equipment works with Ricon on the remedy for the Phoenix buses fitted with Ricon public use lifts. The remedy package is a warning decal and a DVD training aid for lift operation. The safety recall began on October 1, 2010, but the current remedy status is not listed in this record. Confirm availability before arranging service. Once the remedy is available for your bus, the recall work is free.
Timeline
| June 15, 2010 | NHTSA published the recall |
|---|---|
| October 1, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V263?
Recall 10V263 covers 760 2007-2010 Coach & Equipment Phoenix shuttle buses fitted with Ricon public-use lifts. The lift restraint belt can appear latched without the tongue fully engaged, allowing the lift to run with an occupant on the platform. Ricon provides the recall remedy.
What should I do if my 2007-2010 Coach & Equipment Phoenix is on this recall?
Check your VIN to confirm your specific shuttle bus is included in recall 10V263. If it is, contact Coach & Equipment or Ricon for the warning decal and DVD-based training aid. Reference recall number 10V263 when you call.
Is the recall remedy free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For this campaign, Ricon provides the warning decal and DVD-based training aid for affected Coach & Equipment Phoenix shuttle buses.
What is the safety risk?
The safety risk is injury to a lift user. If the restraint belt tongue is not fully engaged in the buckle, the belt can look latched while the lift still operates with an occupant on the platform.
When did recall 10V263 begin?
The safety recall began on October 1, 2010. If you own or operate a 2007-2010 Coach & Equipment Phoenix shuttle bus with a Ricon public-use lift, check your VIN and reference recall number 10V263 when contacting Coach & Equipment or Ricon.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V263000 |
|---|---|
| Coach & Equipment customer service | 1-818-267-3000 |
| NHTSA recall # | 10V263 |
| NHTSA recall # (full) | 10V263000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →