Recall 10V262 affects 539 2005-2007 Coach And Equipment Phoenix shuttle buses with improperly welded Ricon wheelchair lift arms. Authorized Ricon dealers repair the lift free.
Coach And Equipment is recalling 539 2005-2007 Phoenix shuttle buses with Ricon S and K Series wheelchair lifts because the lift's vertical support arms were improperly welded. If the lift door cannot close during passenger service, vehicle interlocks can keep the bus from moving or prevent wheelchair boarding and unloading; the dealer repair will be free once available.
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What's wrong?
The Ricon S and K series platform-style wheelchair lift on the 2005-2007 Coach And Equipment Phoenix is the mobility equipment that raises and lowers a wheelchair user between the ground and the bus floor. Its vertical support arms help hold the platform steady as the lift moves and as a passenger rolls on or off. Those arms need sound welds because the lift carries weight away from the bus body.
On affected Phoenix buses, the vertical support arms were improperly welded. A bad weld leaves the lift structure weaker than designed at the point where the arm is joined. Under normal lift use, that weak joint can separate or lose strength, which affects the platform's ability to support the passenger and wheelchair as intended.
There is no warning sign before failure. Owners and fleet operators should treat the weld defect as hidden damage, not as a problem they can reliably hear, see, or feel during routine use.
Who's affected?
Spans the 2005, 2006, and 2007 model years, all tied to the adaptive or mobility equipment component.
| 2007 Coach And Equipment Phoenix | Equipment adaptive/mobility |
|---|---|
| 2005 Coach And Equipment Phoenix | Equipment adaptive/mobility |
| 2006 Coach And Equipment Phoenix | Equipment adaptive/mobility |
| Units affected | 539 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the lift door does not close during passenger service, the interlocks can stay engaged. That can keep the vehicle from moving and block loading or unloading passengers with disabilities. Stop passenger operation when the lift door will not close, then arrange service. Repair will be free at any franchised Coach And Equipment dealer once available.
What should I do?
- Check your VIN to confirm your 2005-2007 Coach And Equipment Phoenix is included in this recall.
- Use the owner notice Coach And Equipment mailed, or reference recall number 10V262 when you call if you never received one.
- Contact Coach And Equipment or an authorized Ricon dealer about the free wheelchair-lift repair that fixes the improperly welded vertical support arms.
- Avoid passenger lift service until the dealer confirms the lift door and vehicle interlocks operate correctly.
- Bring the bus to the authorized repair appointment only after the service location confirms it can complete recall 10V262.
What happens at the repair
At an authorized Ricon dealer, the repair addresses the S and K Series platform-style wheelchair lift with improperly welded vertical support arms. The filing says the lift repairs are performed free of charge for owners. The recall was expected to begin during July 2010, but this record does not give a more specific repair procedure or duration. Contact Coach And Equipment or Ricon customer service before bringing the shuttle bus in so the service desk can confirm the repair path for the Phoenix bus and the installed Ricon lift.
Timeline
| June 15, 2010 | NHTSA published the recall |
|---|---|
| July 20, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V262?
Recall 10V262 covers 539 2005-2007 Coach And Equipment Phoenix shuttle buses equipped with Ricon S and K Series platform-style wheelchair lifts. The vertical support arms were improperly welded, which can stop the lift door from closing during passenger operations. Authorized Ricon dealers perform the repair for free.
What should I do if my 2005-2007 Coach And Equipment Phoenix is on this recall?
Check your VIN to confirm your specific shuttle bus is included in recall 10V262. If it is, contact Coach And Equipment or Ricon customer service, then arrange the free wheelchair-lift repair through an authorized Ricon dealer. Reference recall 10V262 when you call.
Is the recall repair free?
Yes. The recall repair is free for included vehicles. Coach And Equipment's remedy states that authorized Ricon dealers will perform the wheelchair-lift repair at no charge to owners.
What is the safety risk?
The risk in recall 10V262 is a wheelchair lift door that cannot close during passenger operations. When that happens, the vehicle interlocks can stay engaged, which prevents vehicle movement or blocks loading and unloading passengers with disabilities.
What if I bought my Phoenix shuttle bus used?
The free recall repair still applies if your VIN is included. Used-vehicle owners do not need the original owner letter to act. Check your VIN, then reference recall 10V262 when contacting Coach And Equipment, Ricon customer service, or an authorized Ricon dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V262000 |
|---|---|
| Coach And Equipment customer service | 1-800-322-2884 |
| NHTSA recall # | 10V262 |
| NHTSA recall # (full) | 10V262000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →