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Campaign 10V238 Posted June 3, 2010 389 units

2010 Keystone Raptor Recall 10V238: Landing Gear Fire

Recall 10V238 affects 389 2010 Keystone Raptor fifth wheels for an incompatible landing-gear remote receiver and fire risk. Repair is free at a Keystone dealer.

Keystone is recalling 389 2010 Raptor fifth wheel RVs because the remote receiver is not compatible with the high speed landing gear motor. If the landing gear motor is kept running while bound, the receiver can overheat and increase the risk of fire, and the dealer repair will be free once Keystone makes it available.

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What's wrong?

The landing gear on the 2010 Keystone Raptor is the powered jack system that raises and lowers the front of the fifth wheel RV when it is hitched, unhitched, or leveled. A remote receiver listens for the owner's remote command and sends power to the high speed landing gear motor, which moves the jacks.

On affected Raptors, that remote receiver is not matched correctly to the high speed motor. If the landing gear motor is run while the jacks are binding, the motor pulls too much electrical current. The breaker and fuse protection are not strong enough for that load, so the receiver can be damaged and overheat instead of shutting the circuit down first.

There is no warning sign before failure. If the landing gear binds or the remote system stops responding, stop using the remote controls and have the recall repair handled by a Keystone dealer.

Who's affected?

2010 Keystone Raptor Equipment
Units affected389

Not every 2010 Keystone Raptor RV is on the list. Check your VIN to confirm whether your specific RV is included.

What's the safety risk?

Continuing to run the landing gear motor in this condition increases the risk of fire. If your 2010 Raptor is included, avoid repeated motor operation and contact a Keystone dealer for recall repair guidance before using the landing gear again. Repair will be free at any franchised Keystone dealer once available.

What should I do?

  1. Check your VIN to confirm your 2010 Keystone Raptor is included in this recall.
  2. Contact Keystone customer service at 1-866-425-4369 to confirm the free repair path for recall number 10V238.
  3. Stop using the landing gear motor if it binds, since continued operation in that condition increases the risk of fire.
  4. Ask Keystone where to take the trailer for the remote-receiver repair that protects the landing gear motor circuit.
  5. Bring the recall notice if you have it when you arrange service.

What happens at the repair

At the dealer, a Keystone technician handles the recall work for the Raptor landing gear system. The repair centers on the remote receiver used with the high speed landing gear motor and the breaker and fuse protection for that circuit. Keystone began this free recall repair on July 8, 2010. Parts and labor are covered under the recall, so the owner does not pay for the dealer work tied to campaign 10V238.

Timeline

June 3, 2010 NHTSA published the recall
July 8, 2010 Owner notification mailed

Frequently asked questions

What is recall 10V238?

Recall 10V238 covers 389 2010 Keystone Raptor fifth-wheel RVs with a remote receiver that is not compatible with the high-speed landing gear motor. If the landing gear motor is operated while binding, the receiver can overheat and increase fire risk. Keystone repaired the vehicles free of charge.

What should I do if my 2010 Keystone Raptor is on this recall?

Check your VIN to confirm your specific Raptor is included in recall 10V238. If it is, contact a franchised Keystone dealer or Keystone at 1-866-425-4369 and reference recall 10V238. Ask the service desk to confirm the landing gear remote receiver repair before using the landing gear system.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Keystone stated that the vehicles would be repaired free of charge. The safety recall began on July 8, 2010, so a franchised Keystone dealer should handle the recall repair without parts or labor charges.

What is the safety risk in recall 10V238?

The risk is fire from an overheated remote receiver. Keystone reported that continued operation of the landing gear motor in a binding condition can damage the remote receiver because breaker and fuse protection are inadequate for the motor's current draw. Stop using the system if it binds and arrange the free repair.

What if I bought my Keystone Raptor used?

The free recall repair still applies. Federal recall law follows the vehicle, not the original owner. Check your VIN to confirm whether your specific 2010 Keystone Raptor is included, then call a franchised Keystone dealer or Keystone at 1-866-425-4369 with recall number 10V238.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/10V238000
Keystone customer service1-866-425-4369
NHTSA recall #10V238
NHTSA recall # (full)10V238000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →