Recall 10V194 affects 1 2010 Starcraft Quest school bus for a seat-cushion retention-lock misalignment. Repair is free at any franchised Starcraft dealer.
Starcraft is recalling 1 2010 Quest school bus because the seat cushion retention locking mechanism in certain seats can be misaligned. In a crash, that defect leaves seat occupants at risk of injury, and the Starcraft dealer repair will be free once available.
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What's wrong?
This recall is about the passenger seats in the 2010 Starcraft Quest school bus. The seat cushion retention locking mechanism is the latch system that keeps the seat cushion secured to the seat frame. In normal use, it holds the cushion in place so the seating system can provide the passenger seating and crash protection required for a school bus.
On the affected Quest, the locking mechanism in certain school bus seats is misaligned. The latch does not line up correctly with the part it is supposed to lock into. A cushion that is not retained as designed can shift or come loose instead of staying attached to the frame, so the seat does not meet the federal school bus seating and crash-protection standard.
There is no warning sign before failure. A loose cushion, uneven fit, or cushion that does not latch cleanly is a reason to keep that seat out of passenger use until the free recall repair is completed.
Who's affected?
| 2010 Starcraft Quest | seat assembly |
|---|---|
| Units affected | 1 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
In a crash, the defect puts seat occupants at risk of injury. Confirm whether your Quest is included, then schedule the recall work with the dealer and follow Starcraft guidance until the repair is complete. Repair will be free at any franchised Starcraft dealer once available.
What should I do?
- Check your VIN to confirm your 2010 Starcraft Quest is included in this recall.
- Contact a franchised Starcraft dealer to ask about the free seat-cushion locking-mechanism repair that secures the school bus seat cushion.
- Call Starcraft at 1-800-348-7440 with questions and reference recall number 10V194 when you call.
- Bring the recall notice if Starcraft mailed one, or give the dealer the VIN and recall number 10V194.
- Keep the affected bus out of passenger service until Starcraft confirms the seat repair is complete.
What happens at the repair
At the dealer, a Starcraft technician repairs the 2010 Quest school bus seats covered by the recall, focusing on the seat cushion retention locking mechanism that can be misaligned. Starcraft began the safety recall on May 3, 2010, and the bus repair is free of charge. The remedy text does not list a labor time or a more detailed repair procedure, so confirm scheduling and completion details with Starcraft before arranging the bus visit.
Timeline
| May 3, 2010 | NHTSA published the recall |
|---|---|
| May 3, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V194?
Recall 10V194 covers 1 2010 Starcraft Quest school bus with a seat cushion retention locking mechanism that can be misaligned. Starcraft's filing says the bus does not conform to the school bus passenger seating and crash protection standard, and Starcraft will repair it for free.
What should I do if my 2010 Starcraft Quest is on this recall?
Check your VIN to confirm your specific bus is included in recall 10V194. If it is, contact a franchised Starcraft dealer or Starcraft at 1-800-348-7440 to arrange the seat repair. Reference recall number 10V194 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Starcraft's remedy states that it will repair the bus free of charge. The repair covers the misaligned seat cushion retention locking mechanism on the recalled 2010 Quest school bus.
What is the safety risk?
The safety risk is injury to seat occupants in a crash. The recall involves a misaligned seat cushion retention locking mechanism in certain school bus seats, which means the seat does not meet the required passenger seating and crash protection standard.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V194000 |
|---|---|
| Starcraft customer service | 1-800-348-7440 |
| NHTSA recall # | 10V194 |
| NHTSA recall # (full) | 10V194000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →