Recall 10V171 affects 100 2007-2009 Daimler Sprinter Bus transit buses with Ricon lifts whose restraint belts can appear latched. Ricon provides the free remedy.
Daimler is recalling 100 2007-2009 Sprinter Bus transit buses equipped with Ricon public-use lifts because the restraint belt can look latched even when the buckle is not fully engaged. If the lift operates with an occupant on the platform, that person faces injury risk; Daimler dealers will complete the recall repair free of charge once Daimler makes it available.
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What's wrong?
The wheelchair lift on 2007-2009 Daimler Sprinter Bus transit buses uses a restraint belt to hold the lift in place before the platform operates. The belt tongue fits into a buckle, much like a seat belt, and the lift is designed to stay disabled unless that tongue is fully seated and latched.
On buses fitted with Ricon public use lifts, the buckle can accept the belt tongue without the latch actually locking. The belt then looks connected to the operator, but the safety interlock does not confirm a true latch. Under NHTSA campaign 10V171, that lets the lift run with a rider on the platform while the restraint belt is not secured.
There is no warning sign before failure. The visible problem is misleading: the belt can appear latched even when the tongue has not fully engaged in the buckle, so operators need the recall repair rather than relying on a quick visual check.
Who's affected?
Spans 3 model years for the Sprinter Bus, all tied to the adaptive/mobility equipment component.
| 2007 Daimler Sprinter Bus | Equipment adaptive/mobility |
|---|---|
| 2009 Daimler Sprinter Bus | Equipment adaptive/mobility |
| 2008 Daimler Sprinter Bus | Equipment adaptive/mobility |
| Units affected | 100 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
If the wheelchair lift moves while the restraint belt is not properly buckled, the lift user faces an injury risk. Confirm the restraint belt is buckled before using the lift, and have the recall remedy completed when available. Repair will be free at any franchised Daimler dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2009 Daimler Sprinter Bus is included in this recall.
- Find the owner notice Daimler sent for this recall, or call Daimler customer service if you never received it.
- Contact a franchised Daimler dealer or Ricon to ask about the free warning decal and DVD training aid for the wheelchair-lift restraint belt.
- Reference recall number 10V171 when you call so the service desk can identify the lift-belt campaign.
- Confirm the restraint belt tongue is fully latched before operating the lift until the remedy materials are installed and staff training is complete.
What happens at the repair
The filing says Daimler is working with Ricon on this campaign, and Ricon performs the listed remedy. The remedy described is a warning decal plus a DVD training aid for operators of the public use lift, focused on proper restraint belt engagement before lift operation. The record does not list a current dealer part replacement or an estimated service time. Because the remedy status is not listed in this input, have a Daimler dealer confirm the campaign handling for your VIN. The dealer campaign is free once available for the affected Sprinter Bus.
Timeline
| April 27, 2010 | NHTSA published the recall |
|---|---|
| August 6, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V171?
Recall 10V171 covers 100 2007-2009 Daimler Sprinter Bus transit buses fitted with Ricon public-use lifts. The lift restraint belt can look latched when the tongue is not fully engaged, allowing the lift to operate with an occupant on the platform.
What should I do if my 2007-2009 Daimler Sprinter Bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 10V171. If it is, contact Ricon at 1-818-267-3000 or Daimler at 1-905-403-7807 and ask for the warning decal and DVD-based training aid for this lift-restraint campaign.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 10V171, Ricon provides customers with a warning decal and DVD-based training aid for the public-use lift restraint belt.
What is the safety risk?
The safety risk is injury to the lift user. If the restraint belt tongue is not fully engaged in the buckle, the lift can still operate with an occupant on the platform, even though the belt looks latched.
What if I bought this Daimler Sprinter Bus used?
The free recall remedy still applies. Ownership history does not remove the manufacturer's recall obligation. Check your VIN to confirm whether your bus is included in recall 10V171, then contact Ricon or Daimler with the campaign number.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V171000 |
|---|---|
| Daimler customer service | 1-818-267-3000 |
| NHTSA recall # | 10V171 |
| NHTSA recall # (full) | 10V171000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →