Recall 10V153 covers 65 2007-2009 Ford E-150, E-250, and E-350 conversion vans for wheelchair-lift overrun. Repair is free through authorized Ricon dealers.
Ford recall 10V153 covers 65 2007-2009 E-350, E-250, and E-150 ADA conversion vans equipped with certain Ricon S Series and K Series L-model wheelchair lifts. A software fault can let the lift keep rising past the floor-level cutoff, leaving the platform angled and creating a fall or tip-over risk; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on these 2007-2009 Ford E-150, E-250, and E-350 conversion vans is adaptive mobility equipment that raises a wheelchair user from ground level to the van floor. Its control software is supposed to stop upward movement when the platform reaches the floor level limit switch. That switch acts like a stop point, so the platform lines up with the doorway instead of traveling higher.
The problem is in the software that controls the lift's "up" function on certain Ricon S Series and K Series L-model lifts. If the "up" button is released before the floor level limit switch is activated, the lift can keep moving upward. That means the platform can overrun the floor level cut off point instead of stopping where a passenger expects it to stop.
There is no warning sign before failure. Treat any unexpected upward travel after releasing the button as a fault, and stop using the lift until it is inspected.
Who's affected?
Covers three E-Series van models across the 2007, 2008, and 2009 model years, all listed under equipment adaptive/mobility.
| 2007 Ford E-350 | Equipment adaptive/mobility |
|---|---|
| 2008 Ford E-350 | Equipment adaptive/mobility |
| 2009 Ford E-350 | Equipment adaptive/mobility |
| 2007 Ford E-250 | Equipment adaptive/mobility |
| 2007 Ford E-150 | Equipment adaptive/mobility |
| 2008 Ford E-150 | Equipment adaptive/mobility |
| 2008 Ford E-250 | Equipment adaptive/mobility |
| 2009 Ford E-150 | Equipment adaptive/mobility |
| 2009 Ford E-250 | Equipment adaptive/mobility |
| Units affected | 65 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
If the wheelchair lift platform travels past the vehicle floor level and stops at an angle, a wheelchair user can tip over, and a person standing on the platform can fall. Treat any uneven platform stop as a reason to stop using the lift and call the dealer. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2009 Ford E-150, E-250, or E-350 ADA conversion van is included in this recall.
- Contact a franchised Ford dealer or authorized Ricon lift dealer to ask whether the free wheelchair-lift repair is open for recall number 10V153.
- Use the Ricon wheelchair lift only as directed in the owner bulletin and training aid until the software fix is confirmed.
- Bring the recall notice if Ford has mailed one, and ask the dealer to address the lift software issue that lets the platform overrun the vehicle floor level.
- Call Ford customer service or Ricon at 1-818-267-3000 with questions before using the lift for wheelchair loading.
What happens at the repair
At the dealer, a Ford service desk should route this recall through the authorized Ricon lift repair process. The final software fix for the wheelchair lift control system is listed as under investigation, so the final dealer repair will be free once available. Until that repair opens, Ricon provides owners with a bulletin explaining proper wheelchair lift operation and a DVD training aid at no cost. Ask the dealer to confirm that the lift recall is tied to campaign 10V153 before the vehicle is released.
Timeline
| April 15, 2010 | NHTSA published the recall |
|---|---|
| July 6, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V153?
Recall 10V153 covers 65 2007-2009 Ford E-350, E-250, and E-150 ADA conversion vans with certain Ricon S Series and K Series L-model wheelchair lifts. The lift software can let the platform travel above the vehicle floor level after the up button is released.
What should I do if my 2007-2009 Ford E-350, E-250, or E-150 is on this recall?
Check your VIN to confirm your specific van is included in recall 10V153. If it is, contact the service channel named in your recall notice or call Ricon at 1-818-267-3000. Authorized Ricon dealers perform the recall work for free.
Does the recall repair cost anything?
No. Federal recall law requires manufacturers to repair safety defects at no cost, and this recall states that authorized Ricon dealers perform the repair free of charge. Training materials for proper lift operation were also provided at no cost while the software fix was under investigation.
What is the safety risk?
The risk is a fall or tip-over during wheelchair lift use. If the platform overruns the vehicle floor level and stops at a 15-20 degree angle, a person in a wheelchair can tip over, and a person standing on the platform can fall.
What if I bought this Ford van used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2007-2009 Ford E-350, E-250, or E-150 conversion van is included, then reference recall 10V153 when arranging service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V153000 |
|---|---|
| Ford customer service | 1-818-267-3000 |
| NHTSA recall # | 10V153 |
| NHTSA recall # (full) | 10V153000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →