Recall 10V144 covers 132 2007-2010 Glaval Apollo, Concorde Ii, Titan, Titan Ii, and Universal buses for Ricon wheelchair lift software overrun. Free repair once available.
Glaval is recalling 132 2007-2010 Titan, Universal, Concorde Ii, Titan Ii, and Apollo buses with certain Ricon S Series and K Series wheelchair lifts because a software problem can let the platform travel past the vehicle floor level. If the lift stops at an angle, a wheelchair user can tip over and a person standing on the platform can fall; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on affected 2007-2010 Glaval Titan, Universal, Concorde Ii, Titan Ii, and Apollo buses is adaptive mobility equipment used to move a wheelchair passenger between the ground and the bus floor. Its control software runs the lift motor and uses a floor-level limit switch to stop upward travel when the platform reaches the doorway height.
The defect is in the software that controls the lift's up function on certain Ricon S Series and K Series L-model lifts. If the operator releases the up switch before the floor-level limit switch activates, the lift can keep moving upward instead of stopping at the floor. That allows the platform to pass the intended floor-level cut off point.
There is no warning sign before failure. The operator's cue is the lift continuing upward after the up switch is released, so stop using the lift and have the recall repair handled if that happens.
Who's affected?
The scope spans Apollo, Concorde Ii, Titan, Titan Ii, and Universal buses across the 2007-2010 model years, all with adaptive/mobility equipment.
| 2007 Glaval Titan | Equipment adaptive/mobility |
|---|---|
| 2010 Glaval Universal | Equipment adaptive/mobility |
| 2008 Glaval Universal | Equipment adaptive/mobility |
| 2010 Glaval Bus Concorde Ii | Equipment adaptive/mobility |
| 2008 Glaval Titan Ii | Equipment adaptive/mobility |
| 2009 Glaval Titan Ii | Equipment adaptive/mobility |
| 2010 Glaval Titan Ii | Equipment adaptive/mobility |
| 2008 Glaval Titan | Equipment adaptive/mobility |
| 2010 Glaval Titan | Equipment adaptive/mobility |
| 2008 Glaval Bus Concorde Ii | Equipment adaptive/mobility |
| 2008 Glaval Bus Apollo | Equipment adaptive/mobility |
| 2007 Glaval Universal | Equipment adaptive/mobility |
| 2007 Glaval Apollo | Equipment adaptive/mobility |
| 2007 Glaval Concorde Ii | Equipment adaptive/mobility |
| 2009 Glaval Universal | Equipment adaptive/mobility |
| 2009 Glaval Bus Concorde Ii | Equipment adaptive/mobility |
| 2007 Glaval Titan Ii | Equipment adaptive/mobility |
| 2009 Glaval Titan | Equipment adaptive/mobility |
| 2009 Glaval Bus Apollo | Equipment adaptive/mobility |
| 2010 Glaval Bus Apollo | Equipment adaptive/mobility |
| Units affected | 132 |
A matching model year and bus model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the wheelchair lift platform overruns the vehicle floor and stops at a steep angle, a wheelchair user can tip over and a person standing on the platform can fall. Injuries can result. Use the lift only as instructed and stop using it if the platform does not sit level. Repair will be free at any franchised Glaval dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2010 Glaval Titan, Universal, Concorde Ii, Titan Ii, or Apollo is included in this recall.
- Contact Glaval or Ricon for current repair instructions before using the wheelchair lift.
- Use the Ricon bulletin and DVD training aid for the lift until the software repair is available.
- Avoid lifting a wheelchair passenger or standing passenger if the platform overruns the vehicle floor level or stops at an angle.
- Reference recall number 10V144 when you call, and ask whether an authorized Ricon dealer must perform the free lift software repair.
What happens at the repair
Glaval's interim process is instruction first, then a free dealer repair once the software fix is available. Ricon provides owners with an operating bulletin for the wheelchair lift and a DVD training aid at no cost. Those materials explain proper lift operation while the software solution is still under investigation. Once the final repair opens, authorized Ricon dealers perform the recall repair free of charge through the Glaval recall process.
Timeline
| April 12, 2010 | NHTSA published the recall |
|---|---|
| April 26, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V144?
Recall 10V144 covers 132 2007-2010 Glaval transit buses equipped with certain Ricon S Series and K Series L-Model wheelchair lifts. A lift software problem can let the platform travel past floor level, creating tip-over and fall risk. Authorized Ricon dealers perform the recall repair free of charge.
What should I do if my 2007-2010 Glaval Titan, Universal, Concorde Ii, Titan Ii, or Apollo is on this recall?
Check your VIN to confirm your specific bus is included in recall 10V144. If it is, contact Glaval or an authorized Ricon dealer and reference recall 10V144. Until the recall work is complete, follow Ricon's wheelchair lift operation bulletin and training instructions.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the safety defect at no cost. Glaval said authorized Ricon dealers would perform the repair free of charge, with interim owner training materials also provided at no cost.
What is the safety risk?
The safety risk is a wheelchair lift platform that travels above the vehicle floor level and stops at a 15-20 degree angle. That angle creates a tip-over risk for a wheelchair user and a fall risk for a person standing on the platform. The repair path is through an authorized Ricon dealer.
What if I bought this Glaval bus used?
The free recall repair still applies. Federal recall duties follow the vehicle, not the first owner. Check your VIN to confirm whether your specific bus is included, then contact Glaval or an authorized Ricon dealer and reference recall 10V144 when you ask for service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V144000 |
|---|---|
| Glaval customer service | 1-818-267-3000 |
| NHTSA recall # | 10V144 |
| NHTSA recall # (full) | 10V144000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →