Recall 10V135 affects 1,261 1999, 2000, 2001, 2003, 2006, 2007, 2008, 2009, 2010, and 2011 Mci E4500 and J4500 coaches for failing windshield-wiper motors. Free repair at any franchised Mci dealer.
Mci is recalling 1,261 J4500 and E4500 coaches from 1999, 2000, 2001, 2003, 2006, 2007, 2008, 2009, 2010, 2011 because the DOGA windshield wiper motor can fail while the wipers are running. If the wipers stop, the driver's clear field of view is reduced and crash risk rises; the dealer repair will be free once available.
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What's wrong?
The windshield wiper motor on the affected Mci E4500 and J4500 coaches is the electric drive unit that moves the wiper arms across the windshield. When the driver turns the wipers on, the motor supplies the motion that lets the blades clear rain, road spray, and debris. The system depends on that motor continuing to run at the selected speed while the coach is being driven.
On coaches equipped with DOGA windshield motors, the motor does not keep operating correctly while the wiper system is in use. The wipers can run intermittently, stay at a single speed, or stop working completely. This recall is about the motor that powers the wipers, so new blades or washer fluid do not address the defect.
There is no warning sign before failure. Once the problem appears, the driver notices it through the wipers themselves: uneven operation, loss of speed control, or wipers that stop moving.
Who's affected?
Covers both J4500 and E4500 buses, with the same wiper system component listed for each included model year.
| 2003 Mci J4500 | wiper system |
|---|---|
| 2001 Mci J4500 | wiper system |
| 2006 Mci J4500 | wiper system |
| 2001 Mci E4500 | wiper system |
| 2000 Mci E4500 | wiper system |
| 2007 Mci J4500 | wiper system |
| 2008 Mci J4500 | wiper system |
| 2007 Mci E4500 | wiper system |
| 2008 Mci E4500 | wiper system |
| 2009 Mci J4500 | wiper system |
| 2009 Mci E4500 | wiper system |
| 1999 Mci E4500 | wiper system |
| 2010 Mci E4500 | wiper system |
| 2010 Mci J4500 | wiper system |
| 2011 Mci E4500 | wiper system |
| 2011 Mci J4500 | wiper system |
| Units affected | 1,261 |
A matching model year and model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If windshield wipers stop working, the driver loses a clear field of view, which increases crash risk in rain, spray, or road grime. If the wipers quit while driving, slow down, pull over when safe, and arrange service before continuing in poor visibility. Repair will be free at any franchised Mci dealer once available.
What should I do?
- Check your VIN to confirm your 1999, 2000, 2001, 2003, 2006, 2007, 2008, 2009, 2010, or 2011 Mci J4500 or E4500 coach is included in this recall.
- Wait for Mci's owner notice before scheduling dealer work if Mci has not confirmed the remedy is open for your VIN.
- Call Mci customer service at 1-800-241-2947 with questions about the DOGA windshield-wiper-motor remedy.
- Reference recall number 10V135 when you call Mci or a franchised Mci dealer.
- Avoid driving in rain or poor visibility until the wiper-motor repair is complete.
What happens at the repair
The remedy calls for an Mci technician to install the parts and perform the labor needed to complete the DOGA recommended windshield wiper motor fix on affected J4500 and E4500 coaches. The work addresses wiper motors that stop, run intermittently, or operate at one speed while the wiper system is in use. Because the remedy status is not listed as available in this source, treat the final dealer repair as free once available.
Timeline
| April 6, 2010 | NHTSA published the recall |
|---|---|
| July 31, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V135?
Recall 10V135 covers 1,261 Mci E4500 and J4500 coaches with DOGA windshield wiper motors. The wiper motor can fail while the system is running, leaving the wipers intermittent, stuck at one speed, or stopped. Mci dealers furnish the parts and labor for free.
What should I do if my 1999, 2000, 2001, 2003, 2006, 2007, 2008, 2009, 2010, 2011 Mci J4500 or E4500 is on this recall?
Check your VIN to confirm your specific coach is included in recall 10V135. If it is, contact a franchised Mci dealer or Mci customer service at 1-800-241-2947 to arrange the DOGA windshield wiper motor remedy. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mci says dealers will provide the parts and labor needed for the DOGA-recommended windshield wiper motor remedies free of charge.
What is the safety risk in recall 10V135?
The safety risk is reduced driver visibility if the windshield wipers stop working. In rain, road spray, or other low-visibility conditions, a reduced clear field of view increases crash risk. The dealer repair addresses the wiper motor problem for free.
What warning signs should I watch for?
Watch for windshield wipers that work intermittently, run only at one speed, or stop while the wiper system is turned on. If your coach shows those signs and your VIN is included, arrange the free dealer remedy before putting the coach back into service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V135000 |
|---|---|
| Mci customer service | 1-800-241-2947 |
| NHTSA recall # | 10V135 |
| NHTSA recall # (full) | 10V135000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →