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Campaign 10V130 Posted April 2, 2010 200 units

2007-2009 Ford E-350/E-450 Recall 10V130: Lift Software

Recall 10V130 covers 200 2007-2009 Ford E-450 and E-350 buses with wheelchair lifts that overrun floor level. Repair is free through authorized Ricon dealers.

Ford is recalling 200 2007-2009 E-450 and E-350 transit buses equipped with Ricon S Series and K Series L-Model wheelchair lifts because a software problem can let the lift keep rising after the up switch is released. If the platform overruns the vehicle floor level and stops at an angle, a wheelchair user can tip over or a person standing on the platform can fall; the dealer repair will be free once available.

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What's wrong?

The recalled equipment is the Ricon S Series or K Series L-Model wheelchair lift installed on 2007-2009 Ford E-450 and E-350 transit buses. The lift raises a wheelchair user from the ground to the bus floor and lowers the platform back down. Its UP switch tells the lift to rise, and a floor level limit switch tells the controller when the platform has reached the doorway height.

The defect is in the software that controls the UP function. If the UP switch is released before the floor level limit switch is activated, the lift keeps moving upward for about 1 second instead of stopping right away. That extra travel can carry the platform past the floor-level cutoff point.

There is no warning sign before failure. During lift operation, the visible problem is the platform continuing to rise briefly after the UP switch is released.

Who's affected?

Covers both E-350 and E-450 configurations across the 2007-2009 model years, all tied to adaptive/mobility equipment.

2008 Ford E-450 Equipment adaptive/mobility
2007 Ford E-350 Equipment adaptive/mobility
2009 Ford E-450 Equipment adaptive/mobility
2007 Ford E-450 Equipment adaptive/mobility
2009 Ford E-350 Equipment adaptive/mobility
Units affected200

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.

What's the safety risk?

If the wheelchair lift platform overruns the vehicle floor and stops at a 15 to 20 degree angle, a wheelchair user can tip over and someone standing on the platform can fall, resulting in injuries. Until the repair is available, follow the lift operation bulletin and training instructions. Repair will be free at any franchised Ford dealer once available.

What should I do?

  1. Check your VIN to confirm your 2007-2009 Ford E-450 or E-350 is included in this recall.
  2. Watch for Ford owner instructions about the interim wheelchair-lift operation bulletin and DVD training aid.
  3. Contact a franchised Ford dealer to ask where recall 10V130 wheelchair-lift software repairs are being handled.
  4. Use the interim lift-operation instructions until the software repair is available.
  5. Bring the recall notice when you call or visit, and reference recall number 10V130.

What happens at the repair

At the dealer, a Ford technician handles the wheelchair lift recall repair through the authorized service path for the Ricon S Series and K Series L-model lifts. The planned fix is a software solution for the lift control system, and the dealer repair will be free once available. Until that software repair opens, Ricon provides owner guidance on proper wheelchair lift operation and a DVD-based training aid at no cost. That interim material does not replace the final recall repair. Parts and labor for the recall repair are covered once the remedy is ready.

Timeline

April 2, 2010 NHTSA published the recall
July 27, 2010 Owner notification mailed

Frequently asked questions

What is recall 10V130?

Recall 10V130 covers 200 2007-2009 Ford E-450 and E-350 transit buses equipped with certain Ricon S Series and K Series L-model wheelchair lifts. A software problem in the lift's up function can let the platform travel past floor level. Authorized Ricon dealers perform the repair for free.

What should I do if my 2007-2009 Ford E-450 or E-350 is on this recall?

Check your VIN to confirm whether your specific bus is included in recall 10V130. If it is, contact a franchised Ford dealer or authorized Ricon service location and ask for the wheelchair-lift software recall repair. Reference recall number 10V130 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the defect repair at no cost, and the recall remedy says authorized Ricon dealers perform the repair free of charge. The interim lift-operation bulletin and DVD-based training aid were also provided at no cost while the software solution was being developed.

What is the safety risk?

The risk is that the wheelchair-lift platform can overrun the vehicle floor level and stop at a 15-20 degree angle. A wheelchair user can tip over, and a person standing on the platform can fall. Use the lift only as instructed until the recall repair is complete.

When did owner notices start for recall 10V130?

The safety recall began on July 27, 2010. The source remedy says owners received instructions while Ricon developed the software solution, including a bulletin on proper wheelchair-lift operation and a DVD-based training aid. Check your VIN if you bought the bus used or never received a notice.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/10V130000
NHTSA recall #10V130
NHTSA recall # (full)10V130000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →