Recall 10V128 covers 41 2007-2009 Ford E-450 and E-350 buses with Ricon lift belts that appear latched. Ricon provides free warning decals and training.
Recall 10V128 covers 41 2007-2009 Ford E-450 and E-350 transit buses fitted with Ricon public use lifts because the restraint belt can appear latched when it is not fully locked. That defect allows the lift to run with someone on the platform, which can injure the lift user; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on the 2007-2009 Ford E-450 and E-350 buses is a Ricon public-use platform lift. Its restraint belt is meant to keep the lift from operating unless the belt tongue is fully seated and latched in the buckle. That latch is the gatekeeper before the platform moves with a passenger on it.
On affected buses, the belt tongue can slide into the buckle far enough to look connected without locking the latching mechanism. The operator sees a belt that appears latched, but the buckle has not confirmed a secure latch. In that condition, the lift can still operate with an occupant on the platform.
There is no warning sign before failure. The visible problem is the false latched condition: the belt looks buckled even when the tongue is not fully engaged, so the operator needs the recall repair rather than a visual check alone.
Who's affected?
Spans E-350 and E-450 vans across the 2007, 2008, and 2009 model years, all tied to adaptive mobility equipment.
| 2009 Ford E-450 | Equipment adaptive/mobility |
|---|---|
| 2007 Ford E-450 | Equipment adaptive/mobility |
| 2007 Ford E-350 | Equipment adaptive/mobility |
| 2008 Ford E-450 | Equipment adaptive/mobility |
| 2008 Ford E-350 | Equipment adaptive/mobility |
| 2009 Ford E-350 | Equipment adaptive/mobility |
| Units affected | 41 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific van.
What's the safety risk?
If the lift moves while the restraint belt is not properly buckled, the lift user can be injured. Make sure the belt is buckled before using the lift, and stop using the lift if it moves without the belt secure. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2009 Ford E-450 or E-350 is included in this recall.
- Call Ricon customer service at 800-322-2884 to request the warning decal and DVD training aid for the wheelchair lift restraint belt.
- Reference recall number 10V128 when you call, and ask whether your bus needs Ford dealer service or Ricon-supplied owner materials.
- Bring the owner notice mailed on July 27, 2010, if you have it.
- Keep riders clear of the lift platform until the restraint belt tongue is fully engaged and latched in the buckle.
What happens at the repair
For campaign 10V128, Ricon handles the lift equipment remedy. The listed remedy provides customers with a warning decal and a DVD-based training aid for proper lift operation. Because this information does not list a separate Ford repair procedure, contact a Ford dealer or Ricon customer service before scheduling service and ask how the lift remedy is completed for your bus. The dealer remedy will be free once available. The safety recall began on July 27, 2010.
Timeline
| April 2, 2010 | NHTSA published the recall |
|---|---|
| July 27, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V128?
Recall 10V128 covers 41 2007-2009 Ford E-450 and E-350 transit buses fitted with Ricon public-use lifts. The lift restraint belt can look latched without the belt tongue fully engaged, allowing the lift to operate with an occupant on the platform. The remedy includes a warning decal and DVD-based training aid.
What should I do if my 2007-2009 Ford E-450 or E-350 is on this recall?
Check your VIN to confirm your specific bus is included in recall 10V128. If it is, contact a franchised Ford dealer or Ricon customer service at 800-322-2884 and reference recall 10V128. Ask how to get the warning decal and DVD-based training aid.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 10V128, the remedy is a Ricon warning decal and DVD-based training aid for the lift restraint belt issue.
What is the safety risk?
The risk is injury to a lift user. If the restraint belt tongue is inserted but not fully latched, the belt can appear secure while the lift still operates with an occupant on the platform. Confirm the VIN and arrange the free remedy before normal lift use continues.
What warning signs should I watch for?
The key warning sign is a belt that appears latched even though the tongue is not fully engaged in the buckle. Operators need to verify full latch engagement before running the lift, then get the recall decal and training aid for vehicles included in recall 10V128.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V128000 |
|---|---|
| Ford customer service | 800-322-2884 |
| NHTSA recall # | 10V128 |
| NHTSA recall # (full) | 10V128000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →