Recall 10V123 affects 49 2009-2010 Girardin school buses with Ricon wheelchair lifts that overrun floor level. Repair is free through authorized Ricon dealers.
Girardin is recalling 49 2009-2010 G5, Mb Ii School Bus, and G5 School Bus buses because software in the Ricon Public Use S and K Series wheelchair lift can keep the platform moving upward after the switch is released. If the platform overruns floor level and stops at a 15-20 degree angle, a wheelchair user can tip over or a standing rider can fall; the dealer repair will be free once available.
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What's wrong?
On 2009-2010 Girardin G5, Mb Ii School Bus, and G5 School Bus buses, the affected part is the wheelchair lift control system. The lift raises the passenger platform from the curb to the bus floor, and the up control is supposed to stop the platform when a floor-level limit switch confirms it has reached the doorway.
The defect is in the software that controls that upward movement on Ricon public-use S and K series wheelchair lifts. If the operator releases the switch before the floor-level limit switch activates, the platform continues upward for about 1 second before stopping. That extra travel can carry the platform past the floor-level cutoff point.
There is no warning sign before failure. The problem happens during lift operation, so the operator and passenger only see it when the platform keeps moving after the switch is released.
Who's affected?
Covers the G5, Mb Ii School Bus, and G5 School Bus across the 2009 and 2010 model years, all tied to the same adaptive mobility equipment component.
| 2010 Girardin G5 | Equipment adaptive/mobility |
|---|---|
| 2009 Girardin G5 | Equipment adaptive/mobility |
| 2009 Micro Bird Mb Ii School Bus | Equipment adaptive/mobility |
| 2009 Micro Bird G5 School Bus | Equipment adaptive/mobility |
| 2010 Micro Bird Mb Ii School Bus | Equipment adaptive/mobility |
| 2010 Micro Bird G5 School Bus | Equipment adaptive/mobility |
| Units affected | 49 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the wheelchair lift platform overruns the vehicle floor level and stops at an angle, a wheelchair user can tip over and a standing passenger can fall. That creates an injury risk during lift use. Repair will be free at any franchised Girardin dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2010 Girardin G5, Mb Ii School Bus, or G5 School Bus is included in this recall.
- Wait for the software remedy notice before scheduling the final wheelchair-lift control repair.
- Review the Girardin or Ricon owner bulletin and DVD training aid before operating the wheelchair lift.
- Use extra care with the Ricon public-use S and K series wheelchair lift because the platform can overrun the vehicle floor level and stop at an angle.
- Call Ricon at 1-818-267-3000 or Girardin customer service with questions, and reference recall number 10V123 when you call.
What happens at the repair
The source filing says Ricon was developing a software fix for the wheelchair lift control problem, and that the software was not available when the safety recall began on April 1, 2010. Until that fix opened, owners were to receive a bulletin on proper wheelchair lift operation and a DVD training aid at no cost. Once the final repair is available, an authorized dealer performs the recall repair free of charge. Ask the Girardin service desk to confirm the current repair path for your VIN before using the lift in service.
Timeline
| March 25, 2010 | NHTSA published the recall |
|---|---|
| April 1, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V123?
Recall 10V123 covers 49 2009-2010 Girardin G5, Mb Ii School Bus, and G5 School Bus vehicles fitted with Ricon public-use S and K Series wheelchair lifts. The lift software can allow upward travel past the floor level cut-off point. Authorized Ricon dealers perform the recall repair free of charge.
What should I do if my 2009-2010 Girardin G5, Mb Ii School Bus, or G5 School Bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 10V123. If it is, contact a franchised Girardin dealer or authorized Ricon dealer and reference recall number 10V123. Follow the lift-operation bulletin and training instructions until the software repair is completed.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the recall remedy says authorized Ricon dealers perform the lift software repair free of charge. Ricon also supplied the interim operation bulletin and DVD-based training aid at no cost.
What is the safety risk?
The safety risk is a wheelchair lift platform stopping above the vehicle floor level at an angle. A wheelchair user can tip over, and a person standing on the platform can fall. The free repair addresses the lift software that allows the platform to overrun the floor level cut-off point.
When did owner notification start?
Owner notification for recall 10V123 began on April 1, 2010. The notice covered the free dealer repair and the interim operating guidance for the wheelchair lift while Ricon developed the software solution.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V123000 |
|---|---|
| Girardin customer service | 1-818-267-3000 |
| NHTSA recall # | 10V123 |
| NHTSA recall # (full) | 10V123000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →