Recall 10V120 covers 125 2008-2010 Goshen Pacer Ii, Sentinel, Pacer Ls, Gc Ii, and Pacer Ltd buses for wheelchair-lift overrun. Free repair through Ricon.
Goshen is recalling 125 2008-2010 Pacer Ii, Sentinel, Pacer Ls, Gc Ii, and Pacer Ltd buses because software in certain Ricon wheelchair lifts can let the platform keep rising after the operator releases the "up" switch. If the platform overruns the floor level and stops at an angle, a wheelchair user can tip over or someone standing on the platform can fall; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on affected 2008-2010 Goshen Pacer Ii, Sentinel, Pacer Ls, Gc Ii, and Pacer Ltd buses is adaptive mobility equipment. Ricon S Series and K Series L-model lifts raise a wheelchair passenger from ground level to the bus floor. The lift relies on control software and a floor-level limit switch, which tells the system when to stop upward travel.
On these buses, the software controlling the lift's "up" function does not stop the platform at the right moment when the operator releases the switch before the floor-level limit switch activates. The lift continues moving upward for about 1 second after the switch is released. That extra movement overruns the floor-level cut off point.
There is no warning sign before failure. The issue happens during lift operation, so the operator's main clue is the platform continuing upward after the "up" switch has been released.
Who's affected?
Covers five Goshen bus lines across the 2008, 2009, and 2010 model years, all tied to adaptive/mobility equipment.
| 2008 Goshen Pacer Ii | Equipment adaptive/mobility |
|---|---|
| 2008 Goshen Sentinel | Equipment adaptive/mobility |
| 2010 Goshen Pacer Ls | Equipment adaptive/mobility |
| 2009 Goshen Pacer Ii | Equipment adaptive/mobility |
| 2010 Goshen Gc Ii | Equipment adaptive/mobility |
| 2008 Goshen Pacer Ltd | Equipment adaptive/mobility |
| 2010 Goshen Sentinel | Equipment adaptive/mobility |
| 2009 Goshen Sentinel | Equipment adaptive/mobility |
| 2008 Goshen Gc Ii | Equipment adaptive/mobility |
| 2009 Goshen Gc Ii | Equipment adaptive/mobility |
| 2010 Goshen Pacer Ii | Equipment adaptive/mobility |
| 2009 Goshen Pacer Ls | Equipment adaptive/mobility |
| 2008 Goshen Pacer Ls | Equipment adaptive/mobility |
| 2010 Goshen Pacer Ltd | Equipment adaptive/mobility |
| 2009 Goshen Pacer Ltd | Equipment adaptive/mobility |
| Units affected | 125 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the wheelchair lift platform overruns the vehicle floor and stops at a 15 to 20 degree angle, a wheelchair user can tip over and a standing passenger can fall. Treat an angled stop as a reason to stop lift use and call for service. Repair will be free at any franchised Goshen dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2010 Goshen Pacer Ii, Sentinel, Pacer Ls, Gc Ii, or Pacer Ltd is included in this recall.
- Contact Goshen customer service at 1-800-322-2884 to confirm the current repair and training path for the wheelchair lift.
- Ask about the Ricon wheelchair-lift bulletin and DVD training aid that address the lift platform overrunning the vehicle floor level.
- Reference recall number 10V120 when you call, and bring the recall notice mailed on April 5, 2010 if you have it.
- Keep wheelchair lift riders clear of the platform edge and follow the lift instructions until the Ricon guidance is complete.
What happens at the repair
The source does not identify a current final remedy status in this slice. Goshen's recall process directs owners to authorized Ricon dealers for the wheelchair lift issue. The known remedy includes owner notice, a bulletin explaining proper wheelchair lift operation, and a DVD training aid from Ricon. The safety recall began on April 5, 2010. Once the dealer repair path is open for an included VIN, the recall work is free. Ask the service desk to confirm that the lift software issue and related Ricon repair instructions are covered under campaign 10V120.
Timeline
| March 25, 2010 | NHTSA published the recall |
|---|---|
| April 5, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V120?
Recall 10V120 covers 125 2008-2010 Goshen buses with certain Ricon S Series and K Series L Model wheelchair lifts. A software problem in the lift's up function lets the platform continue upward for about 1 second after the switch is released, overrunning the floor level cut off point.
What should I do if my 2008-2010 Goshen Pacer Ii, Sentinel, Pacer Ls, Gc Ii, or Pacer Ltd is on this recall?
Check your VIN to confirm your specific bus is included in recall 10V120. If it is, contact Goshen or Ricon customer service at 1-800-322-2884 and ask how to have the wheelchair lift recall repair completed by an authorized Ricon dealer.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost to the owner. For recall 10V120, the wheelchair lift repair is handled through authorized Ricon dealers, and the owner bulletin and DVD training aid are part of the recall remedy.
What is the safety risk?
The risk is that the wheelchair lift platform can pass the vehicle floor level and stop at a 15 to 20 degree angle. A person in a wheelchair can tip over, and a person standing on the platform can fall, which can cause injuries.
When did the recall repair start?
The safety recall began on April 5, 2010. If your VIN is included and the lift repair was never completed, call Goshen or Ricon customer service at 1-800-322-2884 and reference recall 10V120 when asking about the authorized Ricon dealer repair path.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V120000 |
|---|---|
| Goshen customer service | 1-800-322-2884 |
| NHTSA recall # | 10V120 |
| NHTSA recall # (full) | 10V120000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →