Recall 10V106 covers 3 2009 Diamond Coach Vip vehicles with Ricon wheelchair lift software that overruns floor level. Authorized Ricon repair is free.
Diamond Coach is recalling 3 2009 Vip coaches equipped with Ricon S Series and K Series L-Model wheelchair lifts because lift software can let the platform continue upward after the up switch is released. If the platform overruns the vehicle floor level and stops at an angle, a wheelchair user can tip over or a person standing on the platform can fall; the Diamond Coach dealer repair will be free once available.
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What's wrong?
The wheelchair lift on the 2009 Diamond Coach Vip is adaptive mobility equipment that raises a passenger platform from the ground to the coach floor. The affected coaches use certain Ricon S Series and K Series L-model lifts. The lift's control software is supposed to stop upward travel when the operator releases the "UP" switch or when the floor level limit switch is reached.
On these lifts, the software does not stop the upward motion at the right moment when the "UP" switch is released before the floor level limit switch activates. The platform keeps moving upward for about 1 second after the operator lets go. That extra travel overruns the floor level cut off point, so the platform moves past the intended stopping position at the coach floor.
There is no warning sign before failure. The issue is in the lift control software, so an owner or operator is not given a separate symptom before the upward travel continues past the floor level point.
Who's affected?
| 2009 Diamond Coach Vip | Equipment adaptive/mobility |
|---|---|
| Units affected | 3 |
Not every 2009 Diamond Coach Vip bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the lift platform overruns the vehicle floor and stops at an angle, a wheelchair user can tip over and a person standing on the platform can fall, resulting in injuries. Use the lift only with Diamond Coach's interim operating instructions until the final fix is open. Repair will be free at any franchised Diamond Coach dealer once available.
What should I do?
- Check your VIN to confirm your 2009 Diamond Coach Vip is included in this recall.
- Wait for Diamond Coach or Ricon instructions before scheduling the wheelchair-lift software repair; the interim lift-operation bulletin and training aid are free.
- Use the Ricon S Series or K Series L-model wheelchair lift only with the interim operating instructions until the software update is complete.
- Call Ricon at 1-818-267-3000 with questions and reference recall number 10V106 when asking about the lift software fix.
What happens at the repair
The final repair is a software solution for the Ricon S Series and K Series L Model wheelchair lift control. That software repair was not available in the recall filing. Until it is available, Diamond Coach and Ricon provide owners with an operation bulletin and a DVD training aid at no cost, so lift operators know the proper procedure. Once the software repair opens, authorized Ricon dealers perform the recall work free of charge.
Timeline
| March 15, 2010 | Owner notification mailed |
|---|---|
| March 17, 2010 | NHTSA published the recall |
Frequently asked questions
What is recall 10V106?
Recall 10V106 covers 3 2009 Diamond Coach Vip coaches equipped with certain Ricon S Series and K Series L-model wheelchair lifts. The lift software can let the platform continue upward after the up switch is released, overrunning the vehicle floor level and creating a fall or tip-over risk.
What should I do if my 2009 Diamond Coach Vip is on this recall?
Check your VIN to confirm your specific coach is included in recall 10V106. If it is, contact Diamond Coach or an authorized Ricon dealer and reference recall 10V106. The filing says Ricon provided operating guidance and training at no cost until the software repair opened.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Diamond Coach's filing says authorized Ricon dealers will perform the repair free of charge. The same filing says Ricon provided the interim operating bulletin and training aid at no cost.
What is the safety risk?
The risk is a fall or wheelchair tip-over during lift operation. If the platform overruns the vehicle floor level and stops at a 15-20 degree angle, a person in a wheelchair can tip over and a person standing on the platform can fall.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V106000 |
|---|---|
| Diamond Coach customer service | 1-818-267-3000 |
| NHTSA recall # | 10V106 |
| NHTSA recall # (full) | 10V106000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →