Recall 10V102 affects 490 2008-2010 Freightliner Cascadia trucks with improperly installed Lifeguard RollTek occupant protection. Repair is free at any franchised Freightliner dealer.
Freightliner is recalling 490 2008-2010 Cascadia trucks equipped with the LifeGuard RollTek advanced occupant protection system because the system was not properly installed. The safety concern is reduced rollover protection, with increased injury risk, and the dealer repair will be free once Freightliner makes it available.
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What's wrong?
The LifeGuard RollTek advanced occupant protection system on 2008-2010 Freightliner Cascadia trucks is part of the cab's occupant protection equipment. Its normal job is to add protection for people in the truck during a rollover crash. The system depends on the correct installation of its hardware and electrical software so it can respond as designed when the truck rolls over.
In recall 10V102, the problem is installation, not normal wear. Freightliner reported that the RollTek system was not properly installed on certain Cascadia trucks equipped with it. If the installation is wrong, the system does not provide the intended added rollover protection.
Owners are not given a dashboard symptom or driving feel to watch for in the filing. There is no warning sign before failure. A truck can look normal until the system is needed in a rollover crash.
Who's affected?
Spans three Cascadia model years, all tied to the same electrical system software component.
| 2008 Freightliner Cascadia | electrical system software |
|---|---|
| 2009 Freightliner Cascadia | electrical system software |
| 2010 Freightliner Cascadia | electrical system software |
| Units affected | 490 |
Not every 2008-2010 Freightliner Cascadia truck is on the list. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
The advanced occupant protection system is less effective when this defect is present. This raises the risk of injury in a crash. There is no listed warning sign before the system loses full function, so confirm the VIN and schedule service promptly. Repair will be free at any franchised Freightliner dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2010 Freightliner Cascadia is included in this recall.
- Contact a franchised Freightliner dealer to ask about the free RollTek retainer inspection and installation.
- Reference recall number 10V102 when you call, or bring the Freightliner owner letter mailed August 4, 2010.
- Ask the dealer to confirm the Lifeguard RollTek system is fully secured so the rollover protection system works as intended.
What happens at the repair
When the dealer repair is available, a Freightliner technician inspects the LifeGuard RollTek advanced occupant protection system and installs additional retainers so the system stays fully functional. Parts and labor are covered under the recall once the repair opens. Before arranging service, ask the Freightliner dealer to confirm that the recall repair is open for your VIN and that the parts needed for the retainer installation are ready.
Timeline
| March 16, 2010 | NHTSA published the recall |
|---|---|
| August 4, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V102?
Recall 10V102 covers 490 2008-2010 Freightliner Cascadia trucks equipped with the Lifeguard RollTek advanced occupant protection system. The system was designed to add protection in a rollover, but it was not installed correctly on the affected trucks. Freightliner dealers inspect the system and install additional retainers for free.
What should I do if my 2008-2010 Freightliner Cascadia is on this recall?
Check your VIN to confirm your specific truck is included in recall 10V102. If it is, contact a franchised Freightliner dealer to schedule the inspection and retainer installation. Reference recall number 10V102 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the recall remedy says Freightliner dealers will perform this service free of charge. The dealer inspects the Lifeguard RollTek system and installs additional retainers.
What is the safety risk?
The safety risk is reduced protection for occupants during a rollover. The Lifeguard RollTek system was designed to add occupant protection in that type of crash. If the system was not installed correctly, its reduced effectiveness can increase injury risk.
What if I bought my Freightliner Cascadia used?
The free repair still applies. Recall coverage follows the truck, not the first owner. Check your VIN to confirm whether your Cascadia is included, then call a franchised Freightliner dealer and reference recall 10V102. Freightliner listed 1-800-547-0712 for owner contact.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V102000 |
|---|---|
| Freightliner customer service | 1-800-547-0712 |
| NHTSA recall # | 10V102 |
| NHTSA recall # (full) | 10V102000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →