Recall 10V069 affects 15,490 2002-2004 Mack heavy trucks with axle beams that crack and fail. Repair is free at any franchised Mack dealer.
Mack is recalling 15,490 2002-2004 Le, Cv, Mr, Rd, Cl, Dm, and Rb heavy trucks because Bharat Forge axle beams can have shear lines from trimming. Those lines can start cracks that over time lead to axle beam failure and a crash; the dealer repair will be free once available.
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What's wrong?
The axle beam on these 2002-2004 Mack Le, Cv, Mr, Rd, Cl, Dm, and Rb heavy trucks is the main structural piece in the axle assembly. It carries load through the axle ends and helps keep the wheel positions tied together under braking, turning, and road impacts. The part has to stay solid because it works under heavy weight every time the truck moves.
On affected trucks, axle beams made by Bharat Forge have transverse shear lines on the bottom of the axle. Those lines came from the trimming process, where excess metal is cut away during manufacturing. A shear line is a cut-like mark across the metal surface, and that mark creates a weak area where stress concentrates instead of spreading through the beam.
There is no warning sign before failure. An owner or driver should not rely on noise, vibration, or a dashboard light to identify this defect.
Who's affected?
Covers seven Mack truck models from the 2002-2004 model years, all tied to the drive axle.
| 2002 Mack Le | drive axle |
|---|---|
| 2002 Mack Cv | drive axle |
| 2002 Mack Mr | drive axle |
| 2004 Mack Rd | drive axle |
| 2003 Mack Cl | drive axle |
| 2002 Mack Cl | drive axle |
| 2004 Mack Cv | drive axle |
| 2003 Mack Cv | drive axle |
| 2004 Mack Dm | drive axle |
| 2003 Mack Dm | drive axle |
| 2004 Mack Le | drive axle |
| 2003 Mack Le | drive axle |
| 2003 Mack Rd | drive axle |
| 2002 Mack Rb | drive axle |
| 2004 Mack Rb | drive axle |
| 2002 Mack Rd | drive axle |
| 2003 Mack Rb | drive axle |
| 2004 Mack Cl | drive axle |
| 2004 Mack Mr | drive axle |
| 2003 Mack Mr | drive axle |
| Units affected | 15,490 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Cracks can start in the axle beam and, over time, lead to axle beam failure and a crash. There is no listed warning sign before failure, so schedule the inspection and any axle beam replacement with the dealer. Repair will be free at any franchised Mack dealer once available.
What should I do?
- Check your VIN to confirm your 2002-2004 Mack Le, Cv, Mr, Rd, Cl, Dm, or Rb truck is included in this recall.
- Contact Mack customer service at 1-800-866-1177 for current repair instructions.
- Ask a franchised Mack dealer to inspect the axle beam and replace any affected axle beam free of charge.
- Bring the recall notice if Mack mailed one. If not, reference recall number 10V069 when you call.
- Limit driving until the axle beam has been inspected or replaced, since cracks in the beam can lead to axle failure.
What happens at the repair
At the dealer, a Mack technician inspects the axle beam for the transverse shear-line condition described in recall 10V069. If the axle beam is affected, the dealer replaces it at no charge. Mack's remedy says the inspection and any needed axle beam replacement are free under the recall. The filing does not list a repair time, so ask the service desk how long the inspection and replacement will take when you contact the dealer.
Timeline
| March 3, 2010 | NHTSA published the recall |
|---|---|
| March 5, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V069?
Recall 10V069 covers 15,490 2002-2004 Mack Le, Cv, Mr, Rd, Cl, Dm, and Rb trucks equipped with Bharat Forge axle beams. Shear lines on the bottom of the axle beam can start cracks over time, leading to axle beam failure and crash risk.
What should I do if my 2002-2004 Mack Le, Cv, Mr, Rd, Cl, Dm, or Rb is on this recall?
Check your VIN to confirm your specific truck is included in recall 10V069. If it is, contact a franchised Mack dealer to schedule inspection. Mack will inspect the axle beam and replace an affected axle beam for free. Reference recall number 10V069 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost, and Mack's remedy states that affected axle beams will be inspected and replaced free of charge at a franchised Mack dealer.
What is the safety risk?
The safety risk is axle beam failure. The recall says transverse shear lines on the bottom of the axle beam can promote cracks over time. If the axle beam fails, the truck can crash. The dealer repair path is inspection and free replacement of an affected axle beam.
What if I bought my Mack truck used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific truck is included, then call a franchised Mack dealer and reference recall 10V069 for inspection and repair scheduling.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V069000 |
|---|---|
| Mack customer service | 1-800-866-1177 |
| NHTSA recall # | 10V069 |
| NHTSA recall # (full) | 10V069000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →