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Campaign 10V021 Posted January 26, 2010 354 units

2009-2010 Jayco Eagle/Designer Recall 10V021: Jack

Recall 10V021 covers 354 2009-2010 Jayco Designer, Eagle, and Eagle Sl fifth-wheel trailers for self-activating leveling jacks. Repair is free at franchised Jayco dealers.

Jayco is recalling 354 2009-2010 Designer, Eagle, and Eagle Sl fifth wheel travel trailers because moisture can make the leveling jack's remote activation module operate without the remote control. If the jack deploys while the trailer is being towed, it raises the risk of a crash, and the Jayco dealer repair will be free once available.

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What's wrong?

The leveling jack system on the 2009-2010 Jayco Designer, Eagle, and Eagle Sl travel trailers uses a remote activation module to receive the owner's remote-control signal. That module is the electrical switch point between the handheld remote and the integrated jack, leveler, and stabilizer equipment. Under normal use, the jacks move only when the owner sends a command.

On affected trailers, moisture can reach the remote activation module. When that happens, the module can trigger the leveling jack system by itself, without any input from the remote control. The problem is not the owner's remote or a missed button press. It is unintended activation inside the control module when moisture is present.

There is no warning sign before failure. The owner gets no listed light, sound, or display message before the module activates on its own, so the safest assumption is that the jack system needs the recall repair if the VIN is included.

Who's affected?

Covers three Jayco trailer lines from the 2009 and 2010 model years, all using the same integrated jack/leveler/stabilizer.

2010 Jayco Designer Integrated jack/leveler/stabilizer
2010 Jayco Eagle Integrated jack/leveler/stabilizer
2009 Jayco Eagle Sl Integrated jack/leveler/stabilizer
Units affected354

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.

What's the safety risk?

If the jack activates while the trailer is being towed, it can cause a crash with property damage, injury, or death. Avoid towing until a dealer installs the relay that stops moisture from triggering the remote module. Repair will be free at any franchised Jayco dealer once available.

What should I do?

  1. Check your VIN to confirm your 2009-2010 Jayco Designer, Eagle, or Eagle Sl trailer is included in this recall.
  2. Call Jayco customer service at 1-800-283-8267 before scheduling and reference recall number 10V021.
  3. Ask a franchised Jayco dealer about the relay installation that prevents the leveling-jack remote module from self-activating in moisture.
  4. Bring the recall notice Jayco mailed on February 5, 2010, if you have it.
  5. Avoid towing the trailer until Jayco or the dealer confirms the relay repair is complete.

What happens at the repair

At the dealer, a Jayco technician installs a relay for the leveling jack remote activation module. The relay is meant to stop the module from self-activating when moisture is present and the remote control is not being used. Jayco's remedy is the relay installation, with parts and labor covered under the recall once the repair is available for your VIN. The notice text does not give a repair time, so ask the service desk how long the trailer needs to stay at the dealer.

Timeline

January 26, 2010 NHTSA published the recall
February 5, 2010 Owner notification mailed

Frequently asked questions

What is recall 10V021?

Recall 10V021 covers 354 2009-2010 Jayco Designer, Eagle, and Eagle Sl fifth wheel travel trailers with a leveling-jack remote activation module that can self-activate when moisture is present. Jayco dealers will install a relay that prevents the remote module from activating on its own.

What should I do if my 2009-2010 Jayco Designer, Eagle, or Eagle Sl is on this recall?

Check your VIN to confirm your specific trailer is included in recall 10V021. If it is, call a franchised Jayco dealer and ask for the relay installation for the leveling-jack remote activation module. Reference recall number 10V021 when you schedule service.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 10V021, Jayco dealers install a relay that prevents the leveling-jack remote module from self-activating when moisture is present.

What is the safety risk?

The risk is that the leveling jack activates while the trailer is being towed. If that happens, the trailer can crash, with risk of property damage, injury, or death. The dealer repair addresses the defect by adding a relay to stop unintended remote-module activation.

What if I bought my Jayco fifth wheel used?

The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your specific 2009-2010 Jayco fifth wheel is included, then give recall number 10V021 to the Jayco dealer when you call.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/10V021000
Jayco customer service1-800-283-8267
NHTSA recall #10V021
NHTSA recall # (full)10V021000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 4, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →